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Illinois Department of Human Services
JB Pritzker, Governor · Dulce M. Quintero, Secretary Designate

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Family & Community Services Manuals
Cash, SNAP, and Medical Manual
Workers' Action Guide Chapter Table of Contents
WAG 23: Financial Adjustments and Recovery
WAG 23-02-00: Overpayments (Cash, SNAP)

WAG 23-02-02: SNAP Overpayment

PM 23-02-02

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WAG 23-02-02-a: Intentional Program Violation (IPV)
WAG 23-02-02-b: Agency Error (AE)
WAG 23-02-02-c: Inadvertent Household Error (IHE)

Illinois Department of Human Services
JB Pritzker, Governor · Dulce M. Quintero, Secretary Designate

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