Issue underpaid SNAP benefits only when the error was made by DHS. Do not issue an underpayment when the error was made by the client.
If a case has been both underpaid and overpaid over a period of time, file the overpayment and underpayment separately. The difference between the 2 amounts will be figured centrally.
Issue underpaid SNAP benefits for up to 12 fiscal months. Count the 12 months from the most recent of:
The 12-month limit applies to all underpayments except for:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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