1:00pm - 3:00pm
Hyperlocal/Webex
Attendees Present: Eugene Humphrey, Dr. Eddie Markul, Tiffany Patton-Burnside Matthew Fishback, Sandra Heidt, Candace Coleman (in place Jessica Gimeno), Kenji Grandberry, Greg Lee, Jennifer McGowan-Tomke
Absentees: Cosette Ayele, Matthew Tokarz, Karah Kohler, Jeffrey Jamrok, Nestor Flores, Jenique Dean, Rhonda Anderson, Johnathan Zaentz
Agenda Items: Introduction Roll Call, CESSA Update, Discussion & Public Comment.
Call to Order/Introductions:
Meeting Logistics/Open Meetings Act:
- Meeting recorded in accordance with the Open Meetings Act site at the Office of the Illinois Attorney General
- Minutes to be provided to the Illinois Department of Human Services Division of Mental Health
- Meetings are recorded. You may choose to turn off your camera.
- Minutes will be posted at the Illinois Department of Human Services Division of Mental Health on the Open Meetings page.
- Minutes will be posted after they have been approved at the following RAC meeting.
- Please remain on mute during the meeting unless you want to have some discussion. If you would like to speak, please raise your hand to get the presenters attention.
- Only appointed members may contribute to the discussion at any point during the meeting. Members of the public will be able to speak during the "Public Comment" session of the meeting.
Meeting Discussion Highlights:
Roll call and Approval of previous meeting minutes for September Meeting
Minutes were approved for the September Meeting by members who were in attendance.
Reference was made, no meeting took place in July and August, October, and December 2024.
State updates:
- The power phone pilot will officially kick off on January 29,2025
- All of the staff for the PSAP's; the mobile crisis response team and Centerstone's, which is a 988 lifeline call center are involved in the power phone.
- Pilot will conclude their training by the end of January. The priority dispatch and the app code pilot are forecasted to start probably mid-March. All the pilots completed by the end of June.
- Pilots now are going to run three months versus initially anticipated six-month time frame. The scale back is due to issues with the vendor, power phone finalizing their scripts, then they had to get them loaded. It was found out subsequently several of the sites, the PSAP's that were identified for the pilot, their infrastructure would not take the changes. While we started out with twelve PSAP's, now we maybe down to nine or ten.
- The staff for priority dispatching app code will be trained by the end of February.
- The pilots are going to run 24 hr a day.
- Goal by the end of the pilot is to have enough information to roll out statewide
Chicago CARE Pilot:
- We officially relaunched on December 16, and our original care districts expansion was announced on, January 8, 2025.
- We are currently awaiting CAD changes to expand to two more districts.
- It was announced that we're gonna be going into districts 4 and 12.
- It was also announced that we have a citywide team.
- Currently our citywide team is manned by two clinicians. As we work to roll that out to add the EMT component, but as it stands right now, it's two clinicians operate as citywide and if anybody has any referrals for citywide, they can send an email to Tiffany Patton Burnside, and she will get back to you on that matter.
- We currently have 4; 911 dispatch teams. We will be expanding to 6; 911 dispatch teams and the citywide team is not in 911 dispatching team. That team is handling cases that look more like CST .
- We're looking to expand that in some ways by adding street medicine and things of that nature, but we're long ways from that part of the process. And those individuals who are houseless that may not be in an encampment but be somewhere unhoused and they're coming to our attention as well and requiring a little bit more of a hands-on approach because they have multiple intersections of need.
- Along the lines of talking about PSAPs in 911. We are just about ready to start looking to, create the job position for the behavior health telecommunicator within the 911 call center. And that person will be responsible for screening the behavioral health related calls and transferring to where they need to go if they need to transfer to 988 or if care needs to be dispatched, so we're looking to shift the ways in which we are dispatching out of 911 and that is coming for 2025.
590 Crisis CARE System /Mobile Crisis Response Teams:
988/NAMI :
Initiative Discussion:
Hyperlocal Level:
Additional topics:
Goals for 2025
- What you all would be your wish for these meetings going on in the future? Since Chicago has certain unique circumstances about the kinds of data we'd be looking to collect; we wanted to hear from the group to see what, how, you think we can improve upon things.
- We could work with OEMC to determine like those disposition parts of the calls.
- Disability is a broad term, but what happens to people with different kinds of disabilities? When looking for expansion, we were doing a analysis of the communities that we were looking at, we looked at OEMC. Need to determine the different types of behavior quote unquote behavioral health related calls that they were getting. And we had noted that in one of those districts there was a higher prevalence of. maybe that's something that we can do like a landscape analysis to see what is currently happening? As far as on the data side, I don't know, but I think it does warrant a pre analysis, so you know what you're getting into as to the wears.
- Observing the calls made by 3rd party individuals for those who appear to be dealing with some form of behavioral issue and analyzing to determine if those calls are being responded to in the same manner as those from as a 1st or 2nd party reporting.
- Maybe we can look at the ways in which the community agencies, the community mobile crisis teams are partnering with CPD on those spaces where the risk level matrix calls for co- response.
- 2025 goals and knowing that co response is something that is, is on there, maybe figuring out ways that we can co respond or creating a process by which we have what's documented of how the system should look.
- The coverage and the response data for those 590 mobile crisis response teams to see where, where there would be a need because we know that, you know, the care team is only covering six police districts, behavioral health situations that right now are only getting a, 911 type of response where we really should be thinking of a way to get those mobile crisis teams more involved if possible.
- Looking at the data between 988 calls being answered but not through MCR's and looking into the responses and resources in the areas of the calls being made
- Thoughts or plans to convene a town hall or summit.
Questions from the Committee:
Public Comment:
None
Next Steps:
- Next meeting March 17,2025
Meeting adjourned at 1:45PM
