CESSA Technical Subcommittee on Protocols and Standards 03/20/2025

CESSA Technical Subcommittee on Protocols and Standards March 20, 2025, 2:30-4:00 pm

 Virtual meeting via Zoom

Meeting Minutes - Approved by Members 03/20/2025

Call to Order/Review of Official Notices (Cindy Barbera-Brelle)

* Meeting called to order by Cindy Barbera-Brelle at 2:36pm (via Zoom)

Roll Call (Cindy Barbera-Brelle)

  • Members present: Brittany Watson, Candace Coleman, Cindy Barbera-Brelle, Nicolas Pleshe (designee for David Albert), Justin Houcek, Pete Dyer
  • Members absent: Blanca Campos, Bobby Van Bebber, Brent Reynolds, Drew Hansen, James Hennessey, Rachael Ahart
  • The meeting did not have a quorum. No motion was called to approve minutes from March 6, 2025.

State Updates (Nicolas Pleshe):

* 988 legislation pending for the surcharge and has not moved out of the Committee

Pilot Updates (Cindy Barbera-Brelle and Dr. Mary Smith):

  • Total Response (formerly PowerPhone)
    • Continue to do touch-base meetings
    • PSAP Administrators - weekly
  • Getting an update on their activity levels, discuss any issues, review training status, contact with MDs, etc.
  • Touch-base meetings are a good opportunity for the PSAPs to talk about experiences and share information, provide suggestions
    • Centerstone (988) - bi-weekly
  • Check-ins to make sure the transfers are occurring and to address any operational issues they have
    • Mobile Crisis Response Team Project Directors - bi-weekly
  • Check-ins to discuss any cases that have come up
  • Priority Dispatch
    • Pre-Test
  • 4 sites working in the pre-test
  • Touch base weekly meetings
  • Data reporting going smoothly and the Hub is receiving on a weekly basis
    • Pilot Planning
  • Meetings with the ten pilot sites to prepare for April 1st launch
    • Ten sites include the four pre-test sites
    • Staggered roll out
    • Some larger PSAPs will roll out a little later in the month of April, due to needing more time for training on a new Priority Dispatch protocol and CESSA training
    • Pilot may run a little bit later than anticipated
  • APCO
    • Met with Vendor to Discuss Process for Modifying Protocols
  • Met on Monday 3/18/25 to clarify system functions
    • Continued Review of Protocols
  • Meeting this afternoon 3/20/25 to continue to work on protocols
    • Finalization of Pre-Test and Pilot Site Participants
  • A dozen PSAPs using APCO vs. 40-50 that use Priority Dispatch and Total Response each

Questions from the Committee:

None

Next Meeting Dates:

Meetings are held virtually 2:30-4:00 PM on the first and third Thursdays of each month, unless otherwise noted:

  • April 3, 2025
  • April 17, 2025

Public Comment:

* None

Adjournment:

* Cindy Barbera-Brelle adjourned the meeting at 2:47pm.