WAG 18-04-09-b
When a change that is required to be reported is submitted without proof, the FCRC will issue a Verification Checklist (VCL) requesting the required proof. Customers are given 10 calendar days to return the requested information. If the 10th day falls on a non-work day, the due date will be the next business day.
If the customer requests assistance in retrieving the requested verifications, the FCRC must provide assistance, see PM 01-01-05.
If the proof is not provided by the 10th day and the:
- reported change would result in a decrease of benefits, allow for notice of adverse action. Proof must be provided before approving a subsequent Food Assistance REDE. Do not assign a new approval period without getting the information;
- reported change would result in a cancellation, cancel benefits;
- reported change would result in an increase of benefits, increase benefits pro-rated from the date the proof is received.
If the Food Assistance household provides the required proof after the 10th calendar day and it results in an increase of benefits, pro-rate the increase using the date the proof is provided as the report date.
NOTE: If the Food Assistance household in Change Reporting status, refuses to cooperate in providing proof of changes in income, resources, lottery or gambling winnings of more than $4,500, or immigration status, cancel the Food Assistance benefits.
