Deny the SNAP application when disposition cannot be made by the 60th day because the file is not complete and all or part of the delay was caused by the Family Community Resource Center. Notify the SNAP unit to file a new application and tell them they may be
eligible for past month's benefits. See WAG 23-01-02-b for how to determine past month's benefits.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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