For cases granted a time extension to obtain missing 3rd party verification, the Family Community Resource Center must make a decision on the application no later than 90 days from the application date. If approved, benefits begin as if the verification was received by the 30th day following application.
If the applicant contacts the Family Community Resource Center by the 90th day to say that the verification is not obtainable and the Family Community Resource Center has been unable to get the information, contact the Bureau of Policy Development.
If the applicant does not contact the Family Community Resource Center by the end of the 90th day and the missing verification has not been received, take the following action:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2020 Illinois Department of Human Services