Give the applicant a written decision about the application. It is important to meet the timeframes for processing applications (see PM 17-01-01).
The decision must be to approve as eligible, approve with ineligible persons denied, deny as ineligible, or approve as presumed eligible. TANF cases may be presumed eligible (See PM 17-02-01-b).
Give a written decision for each requested program when a person applied for more than one. If the applicant has an approved representative, send them a copy of the written decision.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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