The DHS protective payee calls the bank to stop payment on the check when a check they wrote is reported as lost, stolen, or not received. The protective payee must ensure that the DHS protective payee checking account reflects the status of any
checks that were issued and has sufficient funds, before issuing a replacement (see WAG 22-02-00).
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services