60D PAYMENT ISSUE
DDD has been made aware of a billing issue that has prevented multiple providers from being able to properly bill 60D for July and August. DoIt believes that it has now resolved this issue. Any provider whose 60D billing was zeroed out in recent months will need to complete the following steps in order to bill successfully. If completed by 5:00pm today, payment processing should occur this week. If completed after 5:00 today, payment processing will be delayed until next week.
If you look at your Fee for Services/Bill List screen you will see the zero balance. The issue has been identified and corrected on our side. You will need to resubmit your 60D bills with zero balance for processing again this week.
I would recommend the following:
1st - Process through the bills - make a small change like changing the 1st day from P to A so that the ROCS thinks that an adjustment to the bill is being made. This will cause ROCS to update the bill with an actual dollar amount.
2nd - Open the bill backup and undo the change - changing the A back to P as it should be. This will get the dollar amount to what it should be. Do this for all bills.
3rd - Once all bills have the correct dollar amount, submit them back in for processing.
If you have any further issues or questions please reach out to DoIT.ROCS@illinois.gov.
The information contained herein should not be considered a substitute for the appropriate official statutes, rules, regulations, or the advice of legal counsel.
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