A protective payment plan may designate the Protective Payee Service Unit (PPSU) to serve as the protective payee.
Processing actions are performed by PPSU staff for referrals from the Chicago Housing Authority (CHA) or Family Community Resource Center IM staff for all other cases.
For cases going to the PPSU, processing Authorization for Deposit of Cash Assistance -- Protective Payee Cases (Form 2493A), does not apply.
If client does not respond within 10 calendar days, sends Notice to Client of Protective Payment Plan (Form 2392) to the client.
NOTE: For AABD, assign protective payee cases to payroll Group 03.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services