NOTE: This section does not apply to the Protective Payee Service Unit (PPSU) in Cook County.
To establish a protective payment plan which designates a Family Community Resource Center staff person as protective payee, do the following:
The format described below matches the layout of Form 552 for Items 8, 9, and 10. It is used by the Exception Processing Unit (EPU) to change the case to protective payment status.
In the name area - enter:
NOTE: To avoid duplication of the first 4 letters of a Family Community Resource Center, show the following counties as:
Macon as MACN
Macoupin as MCPN
White as WITE
Whiteside as WTSD
Williamson as WLSN
In the address area - enter:
NOTE: Each Family Community Resource Center can have only one checking account to deposit client checks for protective payment purposes.
NOTE: The first regular roll month of protective payment status is a test run of the direct deposit system to make sure the process runs smoothly. If a problem arises, the concerns can be corrected before direct deposit takes place.
NOTE: For the transfer of a case (that remains coded for Family Community Resource Center protective payee status) to a Family Community Resource Center located in a different county:
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
IDHS Office Locator
IDHS Help Line
© 2020 Illinois Department of Human Services