The DHS Bureau of Policy Development (BPD) and the HFS Bureau of Medical Eligibility Policy (BMEP) are responsible for developing policy and procedures. The policy and procedures are issued under the signature of the Secretary of DHS. When HFS policy and procedures are involved, it is jointly issued by the Secretary of DHS and the Director of HFS. This official policy is used by hearing officers in the appeal process to determine if actions taken are correct. The BPD and the BMEP answer questions on how policy applies to a specific case. BPD also maintains and updates the Policy Manual (PM) and Workers' Action Guide (WAG) in an online format. The paper version of the manual was converted to an online format on 10/07/05.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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