Case Summary

Case Summary

The Case Summary page links you several MMC features, including easy access to Report My Changes and Apply for Additional Benefits. If it is time to renew your benefits, you would also see a Renew My Benefits button. In addition, any alerts about your case will appear at the top of the Case Summary page.

  • In the What is the status of my benefit programs? section in the center of the page you can get further details about your current benefits.

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  • In the What are my available notices? section you will find links to view all of the notices the State has sent you about your benefits. In general, you will be able to view notices sent within the past 12 months.
  • You can also view the status of the applications, renewals, and changes you previously reported through MMC.

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Report My Changes

If you want to report a change in your household or circumstances:

  1. Select Report My Changes on the Case Summary page.
  2. From the list provided, choose the change you need to report and press Next.
  3. Complete the additional questions about the change you are reporting.
  4. If the change requires proof, you can upload the documents through Manage My Case.

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Renew My Benefits

  1. If it is time to renew your benefits, a Renew My Benefits button displays on the Case Summary page. This button only displays 60 days prior to the end of your current approval period.
  2. Select the Renew My Benefits button.

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3. The Redetermination Overview page displays letting you know which of your benefits is up for redetermination. Review and select Next.

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4. The Benefit Renewal Details page displays next letting you know what type of information you will be asked to provide for your redetermination.

5. Select Next and the Renew My Benefits page displays with the questions you will need to answer to complete your redetermination.

6. If you need to provide any final comments before submitting your redetermination, check Report any other change in the Questions section of the page. Select Next and the Other Changes page appears.

7. After you have completed all questions and entered any other changes and comments, select Next and the Final Steps page displays. Keep this tracking number in case you need to speak with a Caseworker.

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8. Remember to upload supporting documents! If documents are not received this could lead to a delay or denial of benefits.

Mid-Point Report

If a Mid-Point Report is due for your SNAP benefits, a Mid-Point Report button displays on the Case Summary page.

1.Select the Mid-Point Report button and the Mid-Point Report page displays.

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2. Answer the all of the questions on this page and select Next. The Signing your Mid-Point Report page displays.

3. Read the page carefully. Select the checkbox to say the information is true and correct and enter your First Name and Last Name.

4. Press Submit to electronically sign the Mid-Point Report and submit the report.