CESSA Training and Education Subcommittee Meeting - Approved Minutes 03/19/2024

CESSA Training and Education Subcommittee - March 19, 2024, 10:30 am - 12:00 pm

Meeting Minutes - Approved by Members 06/25/2024

AGENDA

  • Welcome & Call to Order
  • Roll Call
  • Approval of Minutes - Feb. 6, 2024
  • Meeting Logistics/OMA
  • New Business
    • RAC Feedback on Training Plans
  • Wrap-up/Next Meeting
  • Public Comments
  • Adjournment

The meeting was called to order by Cindy Barbera-Brelle at 10:34 a.m.

Roll Call:

Present: Robert Van Bebber (Designee for Ashley Thoele), Michelle Churchey-Mims (Designee for Blanca Campos), Cindy Barbera-Brelle, Tanya Cooley (Designee for Lee Ann Reinert), Jessica Gimeno (Designee for Pooja Nagpal)

Absent: Candace Coleman, Emily Miller, Rachael Ahart

Previous Members: Cindy Barbera-Brelle called Chris Huff and Erica Freeman for roll call, but they are previous members who are no longer on the committee.

Motion to approve minutes: Because an outdated list was used for roll call, the chair thought a quorum was not reached, so previous meeting minutes are not approved.

Discussion on RAC Feedback on Training Plans:

Frequently Asked Questions (Cindy Barbera-Brelle):

  • We've shared all three training plans and asked the regional committees to provide comments. We're going to share the questions we've received so far. We didn't get responses from all the RACs yet.
  • Once we receive the comments from the remaining RACs, we will provide responses to each of the questions that are being asked.
  • We received questions related to all three plans.
  • We received frequently asked questions specifically related to the 590 and 988 programs.

Training Plan Crosswalks (Terry Solomon):

  • The training plans are guidelines for agencies. The providers are free to do any other trainings they wish to do. We are not preventing agencies but doing other trainings if they want to offer their staff. It does not prevent agencies from doing other or additional trainings.
  • Comparing 988 Suicide and Crisis Lifeline and Vibrant Training Plans
    • Vibrant focuses on imminent risk and violence and threat assessment. Our de-escalation is very similar to what Vibrant offers
    • Vibrant probably trains on other topics, such as alternatives to suicide but I do not have access to their training material.
    • Other areas of overlap:
  • Overdose prevention response
  • Youth, intimate partner violence, and LCBTQ+
  • Bias and counseling
    • We require a total of 32 courses and 46.5 hours. From our curriculum, Vibrant is recommending 6 courses. We don't know how many hours those courses take.
    • Amanda Lake: Do we know if that includes Naloxone administration for overdose? Response from Terry Solomon: Yes, I think I remember reading that.
    • Tanya Cooley: Did you say you do not have the material for alternatives to suicide or de-escalation? Response from Terry Solomon: I am saying I don't know if Vibrant offers courses in alternatives to suicide.
  • Comparing 590 Mobile Crisis Response, Healthcare Family Services (HFS) Mobile Crisis Response, and City of Chicago CARE Training Plans
    • Areas of overlap:
      • De-escalation: The City of Chicago provides 1 hour. HFS provides this a course with this content, but we don't know how many hours.
      • Situational Awareness: The City of Chicago provides 3 hours.
      • Community Relationships: HFS provides this a course with this content, but we don't know how many hours.
      • Overdose Prevention and Response: The City of Chicago provides 1 hour.
      • Substance Use Challenges: The City of Chicago provides 1.5 hours.
      • Cultural Awareness: The City of Chicago provides 1 hour.
      • Developmental Disabilities: The City of Chicago provides 1 hour.
      • Domestic and Intimate Partner Violence: The City of Chicago provides 1.5 hours.
      • People who are Unhoused: The City of Chicago provides 1 hour.
      • Interactions with Children: HFS provides this a course with this content, but we don't know how many hours.
      • Critical Incident Stress: The City of Chicago provides 1 hour.
    • We recommend 40.5 hours. The City of Chicago recommends 13 hours focused on the areas where we recommend training. But the City of Chicago also does a week of ride alongs in the field for their mobile crisis responders.
    • The City of Chicago also has a list of training areas that we did not focus on. We did not include dementia and geriatric training but that could be included in working with older adults.
    • If you look at the training content with instruction areas that we do not have, the City of Chicago offers 86 hours and 41 courses. When you look at instruction areas that we do not offer and combine that with the ones I presented previously, the Chicago Department of Public Health total training hours are 38 and total courses are 30.
    • When you look at HFS, we identified 9 total courses. I am not able to identify how many hours.
    • Tanya Cooley: Is UIC Hub going to look at the training material for HFS and the City of Chicago to see if it actually meets the requirements? The ones for the 590 grant are how to interact respectfully with those populations. So how to interact respectfully with older adults, it's not just about older adults and their mental health but being respectful.
    • Response from Terry Solomon: I will see if I can get access to their training content with the City of Chicago. We are going to stay with what we identified for our training plans and make sure we comply with the legislation. But I want us to understand the universe around us that we are operating in.
  • Comparing 911 Telecommunicators and the National Emergency Number Association (NENA) Training Plans (Cindy Barbera-Brelle):
    • Illinois Emergency Telephone System Act requires the Statewide 911 Administrator to create a telecommunicator training and certification program. We looked at the minimum training standards from NENA, the Association of Public-Safety Communications Officer (APCO) and the National Association of State 911 Administrators (NASNA) and a few other organizations.
    • Legal Concepts:
      • That module will address 911 specific legal concepts but also other legislation that impacts the day-to-day operation of the PSAP: CESSA legislation, Emergency Telephone System Act and some sexual assault training that was passed several years ago that is required for telecommunicators. That is about an hour to cover those 3 topics.
      • Some of these items from the NENA list are not specifically legal, so maybe there's a technology model to address some of these.
      • For NENA, things that are Fire or EMS specific would have their own modules. Those modules have been drafted and are in the process of getting ready for testing by telecommunicators across the state to make sure that the training meets the requirements and is understandable.
    • In my opinion, this will be online using the Department's OneNet or Learning Management System. This will be a module that all will have to take. We haven't talked about how frequently we will refresh specific modules. Probably not every module will be refreshers but if modules change, then you'd have to go back and refresh that module.
    • Call Processing: We've identified projected courses that will be incorporated as well as additional courses on the call receiving side for NENA.
    • Call Processing for Special Populations: We're working that as a separate module. We give specific training on different special populations and how we are handling these calls. It may be more meaningful to have someone with developmental disabilities speak than just have a training slide with words.
    • Mental Health and Stress Management: We have strategies for dealing with stress. NENA has that, as well as additional courses.
    • Crisis Intervention Teams: We will talk about resources available.
    • Other training: There are other training opportunities. The Illinois Law Enforcement Training Standards Board (ILETSB) worked on the Sexual Assault Training. We're going to bring that into a module instead of leaving it at ILETSB. There are mobile training units across the state that offer training, but this training will be unique because it's part of the certification.
    • CESSA: There are bout 22 modules that cover a variety of topics that new telecommunicators will have to take. The seasoned telecommunicators will have to take a certification exam in order to not have to take the courses, although some training, anything with the CESSA legislation, will be required.
  • We received questions about duplicating efforts. It is not the intent to put staff through duplicated training. We are taking the time to make sure the offerings we identified are unique and not in conflict with other trainings staff have to take, hence the crosswalk.
  • Jessica Gimeno: I agree with what Cindy was saying about lived experience and having people with IDD be part of the process.
    • Terry Solomon: We did a training on that topic, and we have another one in April. One of the UIC professors whose son has intellectual and developmental disabilities participated. If you have suggestions, please share them with us. That goes for everyone who is on the phone. I want us to see this plan as our plan.

Next Steps:

  • RAC co-chair comments due April 15
  • The Crisis Hub in conjunction with DMH will develop written responses to the frequently asked questions. We will make sure we are in compliance with DHM polices and procedures in our responses.
  • We will review the responses to the frequently asked questions with the TETSC.
  • We will present final training plans for approval to the SAC once comments have been reconciled.

Upcoming Meetings:

  • April 23, 2024 from 10:30 am - 12:00 pm
  • May 28, 2024 from 10:30 am - 12:00 pm
  • June 25, 2024 from 10:30 am - 12:00 pm

Public Comment: No hands raised.

Adjournment: Cindy Barbera-Brelle adjourned the meeting at 11:11 am.