Creating an ILogin & ABE User Account

Creating an ILogin Account and ABE Profile is a 3-step process: Create, Connect, and Choose.

Create an ILogin account
Connect to an ABE Profile
Choose your ABE Path

Note for Existing ABE users: On your first visit to Application for Benefits Eligibility (ABE) after the change to ILogin, you need to create an ILogin Account to connect to your existing ABE Profile before you can use Manage My Case (MMC). If you have an existing ILogin account, you can use that to login to ABE and proceed to Connect an ABE Profile.

What is ILogin?

ILogin is an improved login process that requires Multi-factor Authentication (MFA). This new login process is more secure and protects your private information while also offering an easier way to change passwords. ILogin account creation requires an email as the User ID instead of a self-chosen ID.

If you do not have an email address, there are several email providers who offer free email accounts. The following providers are not partners with the State of Illinois, and email messages are not stored in State of Illinois systems.

If you do not want to create an email account, you can still Apply for SNAP, Cash or Medical benefits in person, by paper, or on the phone!

You may also choose the option to "Apply for benefits without an Account" however, you will not be able to:

Save your application progress
Return to your application later
Return to see the status of your application
Upload proof documents
Create a Manage My Case account

Note: The Apply for benefits without an Account process currently does not support Safari. Supported browsers include Google Chrome, Microsoft Edge and Mozilla Firefox.

Create an ILogin

From the ABE Homepage, select the Apply for Benefits or the Manage My Case button in the middle of the page.

2. Select Create an ILOGIN Account I do not have an ILogin account with state of Illinois and press Next.

3. Complete the ILogin account creation.

Enter your Email and Name and choose a Password and press Sign Up.
Choose the option that works best for you. Email, phone, or another phone application.
Verify with the option you chose.
After completing verification, press Continue to complete the log in process and be redirected to Connect your ABE Profile.

Note: The Security Questions option is not available if the ILogin was created outside of the ABE system workflow.

Connect an ABE Profile

After returning to ABE, select Connect an ABE Profile, then press Next.

2. Connect your profile.

If you already have an ABE Account, enter your user ID and password and choose Next.
If you do not have a User ID or password or cannot remember it, select the blue link that says: I have never had or cannot remember my ABE login information.