HSP is excited to announce that a timesheet email inbox has been established for each HSP local office. These timesheet email inboxes are only to be used for sending time sheets and timesheet related questions or comments to field offices.
Individual Providers (IPs) working for Home Services Program (HSP) customers are required to record all visits on a paper time sheet and call-in and call-out through the Electronic Visit Verification (EVV) system.
The paper timesheet must be submitted to the HSP customer's local office by the timesheet due dates outlined in the HSP Provider Payroll Schedule
Timesheets must be submitted to the local office following the below guidelines.
If you have any questions about this process, please reach out your local office for assistance.
Each local office and the corresponding timesheet email inboxes are listed below.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce M. Quintero, Secretary Designate
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
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