CESSA Subcommittee for Technology, Systems Integration & Data Management (TSIDM)
December 04, 2023, 2:00 - 3:30 PM
Meeting Minutes - Approved by Members 01/16/2024
Subcommittee members: Brent Reynolds, Cindy Barbera-Brelle, David Albert (Designee-Lee Ann Reinert), Richard Manthy, Jim Kaitschuk, Ashley Thoele (Designee - Robert Van Bebber)
- Welcome and Call to Order (Roll Call)
- Open Meetings Act
- Approval of the Minutes from previous meeting
- State Updates
- Planning and updates on deliverables for CESSA technology and data
- Next Meeting Dates
- Public Comment
- Adjournment
The meeting was called to order by Brent Reynolds at 2:04 pm
Brent Reynolds reviewed procedures around the Open Meetings Act and meeting logistics.
Roll call:
Present by phone or video: Brent Reynolds, Lee Ann Reinert, Jim Kaitschuk, Cindy Barbera-Brelle
Absent: Richard Manthy, Ashley Thoele
Motion to approve minutes from Cindy Barbera-Brelle, seconded by Lee Ann Reinert
Minutes from 11/20/2023 approved by Brent Reynolds
Voted yes to approve: Lee Ann Reinert, Jim Kaitschuk, Cindy Barbera-Brelle, Brent Reynolds,
Abstained: None
Not present for the vote: Richard Manthy, Ashley Thoele
State Updates: Lee Ann Reinert
- 988 Workgroup is working on the Action Plan that will be submitted to the General Assembly Dec. 15. Meetings have been well attended and UIC Crisis Hub has helped developed a strong draft report.
- We are working on a resource list of the different mental health initiatives, and we'll have something to share with CESSA on Monday, as well as a plan for continued communication and status updates on those various pieces
- DHS website is currently down today so there is concern that someone may be using old zoom link trying to access the meeting.
- Jim Kaitschuk - it's hard to attend meetings at this time because there are multiple task forces today so perhaps other people may be attending a different task force meeting.
- Lee Ann Reinert - We will make sure that recording gets posted as soon as possible so public can review it, and that we continue to timely post meeting schedules.
Planning for TSIDM - Pete Eckert
- Last 6 months - We have started to pull together a report that documents what we talked about the last several months and Brent Reynolds will present that at SAC meeting next week
- Next 6 months will get really granule for developing plans, reports, recommendations
- Today we are going to review most recent SAC, Protocol and Standards, and RAC meetings to discuss how it relates to and impacts what we've been doing.
- Lee Ann Reinert - we need a commonly used system for where that data lives and now we don't have that yet, a unified platform separate from Vibrant's unified platform
- Brent Reynolds - we need proper communication once this is in place for everyone involved including 911 and 988, communicating from multiple angles and making sure everyone gets same message
- Funding issues:
- Cindy Barbera-Brelle - Some states have passed legislation similar to a 911 surcharge, not sure it fully funds their program
- Brent Reynolds - We don't want it taken out of the 911 surcharge so we aren't where we need to be and we wouldn't be eligible for federal grant funding.
- Jim Kaitschuk - How soon would we need funding? And has there been a cost analysis?
- Brent Reynolds - We need funding soon. There's a lot here that demands funding
- Lee Ann Reinert- CESSA is really an interface between 911 and MCRT so they must include 988 because over time people may be calling 988 instead of 911. 911 is through a different state agency, different regulatory requirements, different funding streams so there will need to be something that links it together
- Lee Ann Reinert - There's funding for 988 but that supports 988 call center operations, there isn't excess funding to support infrastructure needed to talk to each other. It's braided funding like local funding, federal block grants, cannabis tax money, and more. Same for MCRT, braided and doesn't cover this
- Lee Ann Reinert - separate legislation called the Strengthening and Transforming Behavioral Health Crisis Care in Illinois Act was passed and there's work going on right now
- Require DMH and various state agencies to work on 4 parts, including an independent fiscal analysis of the entire crisis continuum including aftercare and technology
- DMH is required by next July to make a report to the legislature
- In the meantime, the 988 work group action plan is going to GA this month. Our understanding is that it will be used to inform what types of legislation will be needed to support 988 moving forward
- Training issue:
- Lee Ann Reinert - any time we introduce new technology, there will need to be training which is separate from the topics of training that the subcommittee has done so far because their trainings have been about providing care, and we haven't given much thought to training in how to use the technology so that we are consistent
- Mary Smith - if we are introducing dashboards, reports, all of those have a training component about how to input data, understand reports, and how the data will be used
- Brent Reynolds - we also need training on the expectations of reporting for the people that are doing the reporting
- SAC - reviewed key slides from SAC meeting on Nov. 13, 2023
- Mary Smith - We need to keep in mind that we need data from across the state that's coded the same way, because we have multiple vendors that each have their own coding
- Jim Kaitschuk - can you explain what "How/when to distinguish between misdemeanor and felony" means on this slide?
- Lee Ann - this likely has to do with a requirement within CESSA that 911 dispatchers not dispatch law enforcement if it's a non-violent misdemeanor
- Jim Kaitschuk - But another section in CESSA talks about how law enforcement can be dispatched if there's a criminal act, so we need to clarify that - there's no way for 911 dispatcher to know that
- Lee Ann Reinert - so maybe we need to revise the legislation to say that dispatchers will work to send the appropriate level of response
- Brent Reynolds - This is a concern that's been voiced among PSAPS and law enforcement and fire. This may have been put in by someone who doesn't have a complete understanding of how dispatch works with great understanding but it's not likely to be able to be put into practice
- Protocols and Standards - reviewed key slides from meeting on Nov. 16, 2023
- Pete Eckert - the timeline in this example is for vendor for PowerPhone. Is there work for the data subcommittee based on what's going on with these vendor conversations?
- Cindy Barbera-Brelle - there's not work until we reconcile the protocols and get the providers to accept the changes. Everyone is coded differently but hopefully we can pull out some common language and use that as data points. It won't be clear until we finish work at least with PowerPhone
- Brent Reynolds - can't speak on APCO because he doesn't know their system but they'd probably be the closest to be able to match flexibility with PowerPhone
- Recent RAC meetings- reviewed key slides from SAC meeting discussing updates from recent RAC meetings
Next Meetings:
Subcommittee members: Brent Reynolds, Cindy Barbera-Brelle, David Albert (Designee-Lee Ann Reinert), Richard Manthy, Jim Kaitschuk, Ashley Thoele (Designee - Robert Van Bebber)
I. Welcome and Call to Order (Roll Call)
II. Open Meetings Act
III. Approval of the Minutes from previous meeting
IV. State Updates
V. Planning and updates on deliverables for CESSA technology and data
VI. Next Meeting Dates
VII. Public Comment
VIII. Adjournment
The meeting was called to order by Brent Reynolds at 2:04 pm
Brent Reynolds reviewed procedures around the Open Meetings Act and meeting logistics.
Roll call:
Present by phone or video: Brent Reynolds, Lee Ann Reinert, Jim Kaitschuk, Cindy Barbera-Brelle
Absent: Richard Manthy, Ashley Thoele
Motion to approve minutes from Cindy Barbera-Brelle, seconded by Lee Ann Reinert
Minutes from 11/20/2023 approved by Brent Reynolds
Voted yes to approve: Lee Ann Reinert, Jim Kaitschuk, Cindy Barbera-Brelle, Brent Reynolds,
Abstained: None
Not present for the vote: Richard Manthy, Ashley Thoele
State Updates: Lee Ann Reinert
- 988 Workgroup is working on the Action Plan that will be submitted to the General Assembly Dec. 15. Meetings have been well attended and UIC Crisis Hub has helped developed a strong draft report.
- We are working on a resource list of the different mental health initiatives, and we'll have something to share with CESSA on Monday, as well as a plan for continued communication and status updates on those various pieces
- DHS website is currently down today so there is concern that someone may be using old zoom link trying to access the meeting.
- Jim Kaitschuk - it's hard to attend meetings at this time because there are multiple task forces today so perhaps other people may be attending a different task force meeting.
- Lee Ann Reinert - We will make sure that recording gets posted as soon as possible so public can review it, and that we continue to timely post meeting schedules.
Planning for TSIDM - Pete Eckert
- Last 6 months - We have started to pull together a report that documents what we talked about the last several months and Brent Reynolds will present that at SAC meeting next week
- Next 6 months will get really granule for developing plans, reports, recommendations
- Today we are going to review most recent SAC, Protocol and Standards, and RAC meetings to discuss how it relates to and impacts what we've been doing.
- Lee Ann Reinert - we need a commonly used system for where that data lives and now we don't have that yet, a unified platform separate from Vibrant's unified platform
- Brent Reynolds - we need proper communication once this is in place for everyone involved including 911 and 988, communicating from multiple angles and making sure everyone gets same message
- Funding issues:
- Cindy Barbera-Brelle - Some states have passed legislation similar to a 911 surcharge, not sure it fully funds their program
- Brent Reynolds - We don't want it taken out of the 911 surcharge so we aren't where we need to be and we wouldn't be eligible for federal grant funding.
- Jim Kaitschuk - How soon would we need funding? And has there been a cost analysis?
- Brent Reynolds - We need funding soon. There's a lot here that demands funding
- Lee Ann Reinert- CESSA is really an interface between 911 and MCRT so they must include 988 because over time people may be calling 988 instead of 911. 911 is through a different state agency, different regulatory requirements, different funding streams so there will need to be something that links it together
- Lee Ann Reinert - There's funding for 988 but that supports 988 call center operations, there isn't excess funding to support infrastructure needed to talk to each other. It's braided funding like local funding, federal block grants, cannabis tax money, and more. Same for MCRT, braided and doesn't cover this
- Lee Ann Reinert - separate legislation called the Strengthening and Transforming Behavioral Health Crisis Care in Illinois Act was passed and there's work going on right now
- Require DMH and various state agencies to work on 4 parts, including an independent fiscal analysis of the entire crisis continuum including aftercare and technology
- DMH is required by next July to make a report to the legislature
- In the meantime, the 988 work group action plan is going to GA this month. Our understanding is that it will be used to inform what types of legislation will be needed to support 988 moving forward
- Training issue:
- Lee Ann Reinert - any time we introduce new technology, there will need to be training which is separate from the topics of training that the subcommittee has done so far because their trainings have been about providing care, and we haven't given much thought to training in how to use the technology so that we are consistent
- Mary Smith - if we are introducing dashboards, reports, all of those have a training component about how to input data, understand reports, and how the data will be used
- Brent Reynolds - we also need training on the expectations of reporting for the people that are doing the reporting
- SAC - reviewed key slides from SAC meeting on Nov. 13, 2023
- Mary Smith - We need to keep in mind that we need data from across the state that's coded the same way, because we have multiple vendors that each have their own coding
- Jim Kaitschuk - can you explain what "How/when to distinguish between misdemeanor and felony" means on this slide?
- Lee Ann - this likely has to do with a requirement within CESSA that 911 dispatchers not dispatch law enforcement if it's a non-violent misdemeanor
- Jim Kaitschuk - But another section in CESSA talks about how law enforcement can be dispatched if there's a criminal act, so we need to clarify that - there's no way for 911 dispatcher to know that
- Lee Ann Reinert - so maybe we need to revise the legislation to say that dispatchers will work to send the appropriate level of response
- Brent Reynolds - This is a concern that's been voiced among PSAPS and law enforcement and fire. This may have been put in by someone who doesn't have a complete understanding of how dispatch works with great understanding but it's not likely to be able to be put into practice
- Protocols and Standards - reviewed key slides from meeting on Nov. 16, 2023
- Pete Eckert - the timeline in this example is for vendor for PowerPhone. Is there work for the data subcommittee based on what's going on with these vendor conversations?
- Cindy Barbera-Brelle - there's not work until we reconcile the protocols and get the providers to accept the changes. Everyone is coded differently but hopefully we can pull out some common language and use that as data points. It won't be clear until we finish work at least with PowerPhone
- Brent Reynolds - can't speak on APCO because he doesn't know their system but they'd probably be the closest to be able to match flexibility with PowerPhone
- Recent RAC meetings- reviewed key slides from SAC meeting discussing updates from recent RAC meetings
Next Meetings:
Motion to cancel December 18 and January 2 meetings from Cindy Barbera-Brelle, seconded by Lee Ann Reinert.
Voted yes to approve: Lee Ann Reinert, Cindy Barbera-Brelle, Brent Reynolds,
Abstained: None
Not present for the vote: Jim Kaitschuk, Richard Manthy, Ashley Thoele
The next meeting will be held January 16, 2023.
Public Comment:
None
Adjournment:
Meeting adjourned by Brent at 3:12 pm. No opposition.
