Program Services
Auditing responds to state and federal accountability standards through transparency. Auditing provides a coordinated and formal response to how dollars are spent, and how other resources are allocated. When needed, Auditing works with other departments to formulate and report any corrective action to our agency stakeholders.
Data Analysis is responsible for guiding the Division driven by data and logic. Data Analysis determines through quantitative data how the Division is doing in reaching identified goals. Data Analysis also works closely with Quality Assurance. The two units, Data Analysis and Quality Assurance are different sides of the same coin.
Quality Assurance ensures that policies and rules for providing services to our customers are done with excellence and within the parameters of directives and regulations. The Quality Assurance unit monitors and assesses the provision of services to our customers in both the Vocational Rehabilitation (VR) and Home Services Program (HSP). In contrast to Data Analysis's quantitative evaluation, Quality Assurance takes a more qualitative approach to auditing the services provided.
The Assistive and Information Technology Support unit works with field and central office staff by coordinating the technology used within the Division. Thus, supporting DRS' employees in performing their jobs. Assistive and Information Technology Support is the first stop for those in this Division in fixing and refreshing malfunctioning hardware and software.
