988 Suicide and Crisis Lifeline Workgroup
Meeting Minutes- August 17, 2023 - 2:00-4:00 pm via WebEx
Meeting Minutes - Approved by Members 9/14/23/2023
Workgroup members: Rep. Guzzardi/Rep LaPointe, Rep. Haas, Sen. Fine, Sen. Bryant, Stephanie Frank, Ashley Thoele, Kristine Herman/Kati Hinshaw, Shawn Cole, Matt Pickett, David T Jones, Dana Weiner, Dr. Adam Carter, Lori Carnahan, Megghun Redmon, Jen McGowan-Tomke, Allison Wollert, Kelsey DiPirro, Emily Legner, Hugh Brady, Dr. Mary Roberson, Chris Shaffner, Rev. Dr. Otis Moss III, Hong Liu, Brenda Osuch, Gerald Lott, Pooja Nagpal, Brenda Bahena, Dr. Lorrie Jones, Amy Watson, Karen Leavitt-Stallman, Niya Mona, Jonna Cooley, Ulonga Gladney, David Albert, Lee Ann Reinert, Roberta Allen, Ryan Rollinson
Agenda
- Welcome and Call to Order
- Roll call and approval of minutes from previous meeting
- Recap of July meeting and actionable items
- 988 network adequacy - national overview and models
- Expert presentations
- NASMHAPD Research Institute (NRI) Presentation
- Site Visit Reports - Virginia and Arizona
- 988 network adequacy - Illinois 988 centers
- Discussion - Action Items/Network Adequacy
- Public Comment
- Adjournment
The meeting was called to order by Director Albert at 2:01 pm.
Lee Ann Reinert reviewed OMA official notices and regulations.
Roll Call and Approval of Minutes:
Present:
Stephanie Frank, Kristine Herman, Shawn Cole, Matt Pickett, David T Jones, Dana Weiner, Dr. Adam Carter, Lori Carnahan (abstain), Megghun Redmon, Jen McGowan-Tomke, Allison Wollert, Emily Legner, Hilda Hernandez, Andy Wade (Designee for Hugh Brady), Pooja Nagpal, Brenda Bahena, Dr. Lorrie Jones, Mike Duffy (abstain), Amy Watson, Karen Leavitt-Stallman, David Albert, Lee Ann Reinert, Dr Mary Roberson, Rep LaPointe (abstain)
Absent:
Rep. Haas, Sen. Fine, Sen. Bryant, Kelsey DiPirro, Chris Shaffner, Rev. Dr. Otis Moss III, Hong Liu, Brenda Osuch, Geral Lott, Niya Mona, Jonna Cooley, Ulonga Gladney, Roberta Allen, Ryan Rollinson
Group Discussion:
- What issues regarding network adequacy should be considered for inclusion in the workgroup action plan?
- Places to go that can adequately address crisis
- Rural response
- Finding and covering the gaps
- Development of Crisis Stabilization and receiving centers
- Utilizing national best practices
- Connection to SUD services
- Support from 911
- Hand off from initial response to next provider
- Warm and hot hand offs
- Air traffic control
- Quality outcomes, worker safety and support, coordination with other parts of the continuum
- Universal technology
- Integrated crisis system
- Funding
- Integrated data platform
- Centralized dispatch
- Unified platform
Upcoming Meeting Dates:
September 14th, 2023: Technology Necessary for Hand-Offs
October 12, 2023: Metrics and Evaluation
November 9, 2023: Oversight and Sustainability
December 14th, 2023: Action Plan Approval
Each meeting will be 2:00 - 4:00 pm
Public Comment:
Director Albert: I would like to better understand the wide range in percentages of calls that result in the dispatch of Mobile Crisis Nationally. Maybe we can find a way to address that in a future meeting.
- Lee Ann Reinert: I have a theory about it based on the work that I've done with other states and hearing lots of presentations. There's a wide variety. Wherever your crisis system starts, wherever you focus your attention, that's where your service goes. We are still developing our technology. Our call centers are doing a really good job of handling the calls at the centers. If we were more advanced in different technology this may be different. And we should look at a lack of coordination of other resources.
- Lorrie Jones: I think the numbers will go up once we have more referrals from 911. We are anticipating an increase in acuity level, which may increase the need for MCRTs. Each region has different responses as well based on how calls come in and are utilized between 911, 988, and MCRTs.
The meeting was adjourned by Director Albert at 3:56.
