CESSA Technology, Systems Integration & Data Management Subcommittee Meeting - Approved Minutes 07/11/2023

CESSA Subcommittee for Technology, Systems Integration & Data Management (TSIDM)

July 11, 2023, 2:00 - 3:30 pm

Meeting Minutes - Approved by Members 08/21/2023

Subcommittee members: Brent Reynolds, Cindy Barbera-Brelle, David Albert (Designee-Lee Ann Reinert), Richard Manthy, Alice Cary, Jim Kaitschuk, Ashley Thoele (Designee - Robert Van Bebber)

Expert Consultant Group (ECG) members: Peter Eckart, Chris Baldwin

  1. Welcome and Call to Order
  2. Meeting Logistics/OMA
  3. Roll Call and Approval of Minutes from previous TSIDM meeting
  4. State Updates
  5. Planning for the next 12 months of CESSA Technology and Data
  6. Next Meeting Dates
  7. Public Comment
  8. Adjournment

The meeting was opened by Brent Reynolds at 2:15 pm

Roll call:

Present: Lee Ann Reinert, Brent Reynolds, Robert Van Bebber (Designee for Ashley Thoele), Richard Manthy, Cindy Barbera-Brelle

Minutes from 6/5/23 and 6/20/23 approved by Lee Ann Reinert, Brent Reynolds, Bobby Van Bebber (Designee for Ashley Thoele), Richard Manthy

State Updates - Lee Ann Reinert/Peter Eckart

  • CESSA legislation was signed at the end of June extending the deadlines to July 1, 2024
  • Quarterly Reports are now due at the beginning of the quarter (Next due in December)
  • Technology development is still a large challenge
  • Developing a shared vision - the SAC, the RACs and state partners
    • Seeing the work together, the same way
    • Crisis Hub has engaged a consultant (Mike Thompson) to develop a common vision
      • Three primary outcomes: Revised plans meet the primary deliverables of CESSA, Broaden plans to recognize/integrate the community crisis response continuum, what work will be needed beyond July 1, 2024?

Vision Co-Development: Mental Health Crisis Response Statewide

  • To co-develop a roadmap to ensure every community across the state has a system/capacity to deliver an appropriate on-scene response to Tier 4 crisis calls is available in a timely, effective way.
  • What does Illinois need to accomplish this?
  • What are the specific data and information needs to accomplish this?
    • Rick Manthy: Location of caller is one area from 988 vs PSAPs we could look at over the next couple of months.
    • Susan Schafer: The 590 providers may also be able to provide information on what they are doing today and what information they would need to develop more capacity.
    • Chris Baldwin: One of the challenges a lot of the 590 teams have is quick access to the location. Far driving time, traffic. EMS, PSAPs can throw on their lights. I don't know if there has been any sort of discussion on trying to afford 590 responders any sort of consideration to help them get to the location.
    • Brent: One concern I have is the communication and involvement from across the state. I think it's fantastic that the 12 of us are here and ready to work, but my concern is if we do not figure out a way to get better participation and possibly combining some subcommittees when we are having discussions like this we are building the train tracks without meeting in the middle. I feel like we are doing a disservice by not having members from across the state and other subcommittee groups not in this discussion.
      • Peter: I don't disagree with that. We have a subcommittee meeting today and have an opportunity to start testing some of these questions. We can ask ourselves are these the right questions and how do they get answered? Our process with the consultant will help answer some of those issues you just brought up since it will be based in the SAC. In the planning process we can ask, are there other voices we need to consider? We can plan to address this as we move forward.
      • Lee Ann: I just want to agree with your concerns. When we conceptualized having these committees, we looked at the CESSA Act and the Crisis Hub and tried to see how we were going to get all of the work done. We did not think all of it could get done during a SAC meeting, so having the committees do some of the work made sense. However, moving forward, I'm not sure this is the best way to work together. I do hope that from our visioning exercises and strategic planning work, we make sure to find who is missing and how this is going to work.
    • Rick Manthy: Maybe taking some time in August and September and trying to sit in on some RACs and have a short presentation. Try to take in some information from them. Share where we think CESSA is headed and try to get to as many of the Regions as we can to get an idea of where they are.
      • Peter: I want to agree with the spirit and offer that there are those presentations at the SAC. You are absolutely welcome (all the RAC meetings are posted to the OMA page for CESSA) to join the meetings. As a part of the planning process for the SAC, we will be asking, what kind of processes do we need to create to more tightly connect the SAC and RACs? We may be able to come up with something more responsive to your idea there.
    • Brent: I think some of the data and info needs come from the Landscape Analysis questionnaires. Having the information and understanding where we have gaps across the state as far as resources, understanding the technology on the PSAP side of things, our biggest tool and most appropriate way of gathering data is through our CAD system in order to record responses and what resources have been sent. But not every PSAP has a good, or even one, CAD at this time.
    • Chris: Path is exploring a database called iCAROL. We were investigating it to potentially get an updated system. One of the functions was the ability for partner institutions to piggyback onto the software to transfer client files/calls all within the system. It could be a much easier way for 590 teams to record data. We didn't pursue that further at the moment because the cost was prohibitively high at the moment. But if the state did decide to pursue it, we would be interested in looking into it further.
    • Susan: Whatever roadmap gets created, there is funding involved somewhere. Looking at the data from PSAPs that don't have different types of software or resources, if it's going to be pushed down to the local level there are going to be some funding issues that need to be included in the roadmap.

Vision Co-Development: Innovate locally and expand statewide

  • To identify a cross-section of localities where there exists a commitment to work together to pilot innovative approaches to Tier 2 / 3 calls and use those experiences to inform approaches across the state
  • What does Illinois need to accomplish this?
  • What are the specific data and information needs to accomplish this?
    • Chris: As we are collecting data, it's important to get data from both or all agencies involved in co-responder models. I think having a systematic way that all facets are being represented in data collection is important. The state probably needs a data analyst on staff (or contracted) able to produce and compile reports into a systematic analysis. What the various teams submit runs the risk of being very different and just end up in a file. This type of analysis takes a lot of time and work and it highlights the need for someone specific to process this type of information otherwise it will be left behind.
    • Susan: Is this for looking at different co-responder models? Trying to implement? Are you trying to implement that in every location in the state? With the data, it's more than just PATH data, or PSAP data. You have to analyze that. I'd like to clarify what's being looked for here.
      • The CESSA legislation has some specific deliverables related to data and then some of what this committee has been meeting and looking at for the last year or so. I'd like to highlight that, yes - we do want to have an alternative response because that is referenced in the literature, but the core idea of CESSA is that police response is limited to where police response is necessary. Police not responding when not necessary is the goal. We do know that there are plenty of places where there is no 'non-law enforcement response' of any kind.
    • Lee Ann: In addition to piloting things in areas, I think we also have to remember there are innovative approaches that have been developed already in some areas of our state. I would encourage us to also be sure that we are not only thinking of new things we can develop, but also look at how do we make sure that we incorporate that into the broader thinking and strategies. We don't want to dismantle things that are working towards a non-police response towards crisis. We need to think of how to maximize that impact as well. We need to think of how to maximize that impact as well.

Public Comment: No hands raised.

Next meetings: August 21 2:00 - 3:30 pm

  • 1st and 3rd Mondays at 2:00 pm except:
  • Reschedule September 4th to September 5th 9:00 - 10:30 am
  • Reschedule January 1 to January 2 9:00 - 10:30 am
  • Reschedule January 15 to January 16 9:00 - 10:30 am
  • Reschedule February 19 - February 20 9:00 - 10:30 am

Meeting adjourned by Peter Eckart at 3:30 pm on behalf of Brent Reynolds, no opposition.