CESSA Training and Education Subcommittee Meeting - Approved Minutes 5/23/2023

CESSA Subcommittee for Training and Education May 23, 2023, 10:30 am - 12:00 pm

Meeting Minutes - Approved by Members 05/23/2023

AGENDA

  1. Welcome & Call to Order
  2. Roll Call
  3. Approval of Minutes
  4. Meeting Logistics/OMA
  5. Old Business
    1. Training Surveys
    2. Credentials
  6. New Business
  7. Wrap-Up / Next Meeting
  8. Public Comments
  9. Adjournment

The meeting was called to order by Cindy Barbera-Brelle at 10:33 am.

Roll Call:

Present: Michelle Churchey-Mims (Designee for Blanca Campos), Cindy Barbera-Brelle, Lee Ann Reinert (Designee for David Albert), Greg Atteberry, Pooja Nagpal

Absent: Chris Huff, Emily Miller, Erika Freeman

Motion to approve minutes from 5/9/23 by Michelle Churchey Mims, seconded by Lee Ann Reinert. Approved by: Michelle Churchey-Mims, Cindy Barbera-Brelle, Lee Ann Reinert, Greg Atteberry. Abstain: Pooja Nagpal.

Discussion: Credentials - Deliverable 2

  • 988 Credential Recommendations
  • 590 MCRT Credential Recommendations
    • Pooja: Does the Peer Specialist just answer the phone calls? Or do they actually respond in person to the calls?
      • Lee Ann: I'd like to clarify. Being part of the MCRT means that they do go out on the calls as part of the team with a clinician.
  • 911 Telecommunicator Credential Recommendations
    • Greg: Telecommunicators do need to be licensed by IDPH. The EMD, or medical telecommunicator, license is not under the Department of Professional Regulation, it's under the EMS Act. Why that licensing aspect is important is because under the EMS Act there is liability protection. Those dispatchers need to be licensed to be included in that liability protection. I did want to ask Cindy, how are the calls that are going into the police that aren't medical dispatch, that are 988, are these calls going to be immediately transferred over to the medical dispatchers because some of them have waivers to transfer all medical calls? Will these calls all go through the medical or will some police dispatchers be assigned with making these determinations because they are not part of the EMS system?
      • Cindy: It's been my experience that there have not been separate calls, they have been cross trained. They are always call takers and they are EMD certified. It would be a rare situation that they wouldn't do both things.
    • Amanda Lake: IDHS/SUPR - There is a whole structure for substance use provider credentialing. I think probably in particular the 590 providers and MCR credentialing. There may be a need to consider incorporating some of those substance use credentialing and where they fit withing this model in this structure.
    • Phil McCarty: On the 911 side how does this line up with the Training certification that is aligned with the legislations. I think there's a lot more police only dispatch and these calls aren't going to present as just law enforcement or police and sometimes we don't know. So I think it can't just be medical dispatch. There's lots of variations on when somebody in crisis could end up in the three main channels of 911 dispatch.
    • Pooja: What is the level of training that 911/988 currently have around the roll of Peers in MCR? There are different crises that happen and obviously different types of professionals that answer these calls. But what training has already been provided?
      • Cindy: If they are taking medical calls they have to go through a rigorous emergency medical comprehensive training program. The majority of 911 centers use a nationwide protocol. It's protocol and flowchart driven. For continuing ED requirements, they study a particular protocol one month and a different the next. I can't speak to 988 side per se.
      • Pooja: The purpose of CESSA, as I understand it, is that we're trying to create and improve our crises response system and detract away from sending people to hospitals if they don't need to, sending people to jails if they don't need to. If there's a way to divert from those places and get people support, that's ideal. I hope that there's a benefit to understanding that there's these other services available and that maybe even 911 operators could provide or perhaps refer out to someone once they get someone stabilized. There's a lot of misunderstanding about what Peers do and a lot of misunderstanding with how they can help out. I hope that they are included in training at different levels. We are here to support 911, we're here to support the police officers, we're here to support. That becomes a lot harder when there is a lack of education. I hope that that's considered when we think about 988 and 911.

Telecommunicator Survey Results

  • Criteria: Brief, Quantitative, Identify Training interests based on NENA
    • March through April 2023, 80.4% Response Rate
    • Seven interest areas identified: Administrative, Mental Health, Fire Service, EMS, Law Enforcement, CIT, Special Needs
    • Next steps: Review with NENA workgroup, Develop a training plan, Schedule training, Continued assessment, On-going communication

Next meetings: June 13 and June 27 10:30 am - 12:00 pm

Public Comment: No hands raised.

In zoom chat:

  • Amanda Lake: It may be helpful to specifically survey training needs related to substance use crisis response, acute intoxication, etc.
  • Jen W: Not sure if anyone is interested, but the State CIT Conference is June 14 & 15 in East Peoria. All are welcome.

Adjournment: Cindy Barbera-Brelle adjourned the meeting at 11:40 am.