Illinois’ Electronic Visit Verification (EVV)

Electronic visit verification (EVV) is a technology-based system that efficiently verifies home healthcare visits. It collects information by capturing time, location, and attendance of home care workers.

A federally mandated requirement, EVV reduces the likelihood of error while promoting program integrity through a practical and simple monitoring system. It is designed to promote quality services and positive outcomes for our customers.

Illinois' Electronic Visit Verification (EVV) - Illinois Department of Healthcare and Family Services

Federal CMS (EVV) - Electronic Visit Verification (EVV) | Medicaid

DDD Electronic Visit Verification Program Manual

Webinar Information:

Kickoff Meetings:

Listening Sessions:

Education Sessions:

Live-In Caregiver Attestation Information:

Individual Resources:

  • ACES$ Financial Management Services: ACCES$ EVV webpage This link is for ACCES$ EVV webpage and includes resources for individuals who purchase PSW services through ACES$, how to submit the Live-In Caregiver Attestation Form, upcoming training sessions, a recorded training session, EVV videos and other downloadable resources. This is for ACES$ consumers only!
  • SafeLink Wireless: SafeLink Wireless® is a participating Lifeline service provider. Lifeline is a federally-sponsored program that provides a discount on communication services to eligible individuals and families. Eligibility is determined by income and/or participation in state or Federal support programs. Through Lifeline, SafeLink subscribers are eligible to receive a mobile phone and a monthly discount on their service. SafeLink benefits are limited to one line per household. Funding through the DDD Waiver doesn't pay for any expenses for this program.
  • Affordable Connectivity Program: Affordable Connectivity Program | Federal Communications Commission ( The Affordable Connectivity Program is a Federal Communications Commission (FCC) benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

Agency Resources:

Questions and comments or webinar information (including slide decks) may be emailed to Additional information pertaining to EVV implementation will continue to be posted on this website.