WAG 06-31-05: Redeterminations (REDEs)

Redeterminations (REDEs)

It is important for workers to review the REDE application and clearances prior to beginning data collection to ensure that changes have not occurred within the household that would change EDSRP status.
On the "Individual Interviewed/Applicant - Details" page, select the option "EDSRP - Interview not Required" in the dropdown for SNAP households who meet the EDSRP criteria. An error message will display that requires the worker to select another interview type or schedule an interview if the "EDSRP Interview Not Required" option is selected and the SNAP household does not meet the criteria.

No Longer Meets EDSRP Criteria at REDE

If the special indicator "EDSRP" displays when claiming from the Non-Expedited Cold Call Queue, review the application for changes that could result in a loss of EDSRP eligibility. If changes are reported that ends EDSRP eligibility, an interview is required. If no changes are reported that affects EDSRP eligibility, enter "EDSRP" in the drop-down labeled N/A Reason and waive the interview.
If eligibility is run and the SNAP household no longer meets the EDSRP criteria, the worker should attempt to make two cold calls to the customer to conduct an interview. If the customer cannot be reached, do not complete data collection. Send Appointment Notice (IL444-0267T) to schedule an appointment. If the interview is missed and no contact has been made with the household, the application is denied.

EDSRP and AABD Cash REDE Interview

An interview is required for the AABD Cash REDE at 12-months. A change reported at the interview for the AABD Cash REDE should be reviewed to determine if EDSRP SNAP eligibility is affected by the change. An EDSRP household is not required to have an interview and eligibility for EDSRP is not affected if a member fails to comply with a scheduled interview for AABD Cash.
On the "Individual Interviewed" page, If "EDSRP - Interview Not Required" value is selected and there is a AABD Cash EDG on the case, the system will display a message that requires the worker to select another interview type: "CASH program requires an interview. Please select another interview mode."

Not EDSRP at Initial Application but Qualifies At REDE

A SNAP household that did not meet the EDSRP criteria at initial application may experience a change in household circumstances that meets EDSRP at REDE. An interview is required at REDE.

Example: LB, age 62, was approved for SNAP in August 2024 in Mid-Point Reporting status due to his earned income. He also receives partial Social Security benefits. LB filed a SNAP REDE application in June 2025. He indicated on the application that he last worked April 30, 2025. At the interview, LB stated he was only working to pay off some medical expenses and does not plan to continue to work. If eligible for SNAP, LB meets the criteria to be in EDSRP due to his age and no longer having earned income.

Tasks with Special Indicator EDSRP

When a task in the Electronic Document Management (EDM) Inbox has the EDM Inbox Special Indicator 'EDSRP', the system will route the task to the "Non-expedited Cold Call Details" queue. The worker indicates on the "Cold Calling Details" page that no first cold call attempt was made by selecting "N/A" from the "Did you make a first cold call attempt?" and indicates the reason 'EDSRP' in the "N/A Reason" field.

Scheduling

If 2 cold call attempts are unsuccessful, schedule the SNAP eligibility interview in the REDE calendar.
If the interview was waived and clearances report findings that could result in a loss of EDSRP status, attempt to call the customer.
If the 2 cold call attempts are unsuccessful, the worker should stop wherever they are in driver flow and schedule the customer for an interview.