The above screen appears after Utilities is selected from the menu bar and Fix Damaged Files is selected from the drop down list.
This utility is used to fix damaged files at your computer site. This needs to be done whenever a file error is received and the Status Code = 02 or 04. Click the appropriate file radio button and then click on PROCESS to initiate the fix/compress of the selected file.
This option will build a new file from the existing one. Use this option when a file becomes damaged or you wish to compress the file to gain more disk space.
The message ''File Fix/Compress Completed'' will be displayed at the bottom of the screen. If you do not receive this message, call MIS Technical Assistance at (217) 785-9559 or email DoIT.ROCS@illinois.gov and request assistance.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce M. Quintero, Secretary
IDHS Office Locator
IDHS Help Line 1-800-843-6154 1-866-324-5553 TTY
© 2023 Illinois Department of Human Services