FTP File Transfer Instructions
FTP Transfers
After the community agency has been successfully registered with DHS, you may begin transmitting files via FTP. If your agency utilizes a fire wall (and most do), then port 2021 must be open for connectivity. Establish a connection to the Internet, if not already established (such as a dial up connection) then run "CALLFTP.EXE". The following screen will be displayed.

This screen displays the selection process for FTP file transfers. There are two options displayed on the menu bar.
Settings: Displays a screen showing detailed file information. File locations and their names can be modified.
Transaction History: Displays a window showing past file transfer activity after View Log is selected from the drop down list. This is a running log of ALL transfers attempted. The log may be cleared by selecting Clear Log from the drop down list.
FTP File Specifications Screen

The above screen appears after Settings is selected from the menu bar and displays detailed file information. You can modify where the files are located and their names. File specifications cannot be modified once you get into the FTP Transfer window. There are two options displayed on the menu bar.
Filetype Descriptions: Displays the descriptions of the files.

Backup Settings: Allows selection of the directory/folder to place backups of the results files from DHS. You can turn the backup process on or off.

FTP Transfer to DHS
Establish a connection to the Internet, if not already established (such as a dial up connection) then run "CALLFTP.EXE". The following screen will be displayed.

To begin the file transfer to DHS, enter the FTP Provider ID received during the FTP registration process and the Primary/Secondary Email Addresses to be notified when the DHS processing is complete. Select Upload in the Transfer Type drop down list then select the files you want to transfer listed under DHSCRS Data Files by clicking in the box next to the file type. Click Process to continue or Exit to abort the transfer.
Next, the Login window will be displayed. Enter your FTP User ID and Password then click Ok to continue. If an error box is displayed, check that the FTP User ID and Password are correct. Note: The first time you log into the system, enter your FTP User ID as the password and then you will be prompted to change your password. The password is case sensitive and must be changed every 30 days.


The above screen appears after successfully connecting to the FTP server. Click Ok to begin the transfer to DHS. There are four options displayed on the menu bar.
Connect: Displays the Login window.
File Settings: Displays the FTP File Specifications Screen.
Transaction History: Displays a window showing past file transfer activity.
Help: Displays the software version and technical assistance information (including the DHS Network Services phone number if a password needs to be reset [1-800-523-1476]).
The FTP Transfer dialog box will display information about the transfer process. To verify a successful transfer, scroll to the bottom of the dialog box to view the transfer results.

FTP Transfer from DHS
Establish a connection to the Internet, if not already established (such as a dial up connection) then run "CALLFTP.EXE". The following screen will be displayed.

To begin the file transfer from DHS, enter the FTP Provider ID received during the FTP registration process. Select Download or Download All in the Transfer Type drop down list. If downloading specific files, select the files you want to transfer listed under DHSCRS Data Files by clicking in the box next to the file type. If downloading all files, box selection is not necessary. Click Process to continue or Exit to abort the transfer.
Next, the Login window will be displayed. Enter your FTP User ID and Password then click Ok to continue. If an error box is displayed, check that the FTP User ID and Password are correct. Note: The first time you log into the system, enter your FTP User ID as the password and then you will be prompted to change your password. The password is case sensitive and must be changed every 30 days.


The above screen appears after successfully connecting to the FTP server. Click Ok to begin the transfer from DHS. There are four options displayed on the menu bar.
Connect: Displays the Login window.
File Settings: Displays the FTP File Specifications Screen.
Transaction History: Displays a window showing past file transfer activity.
View Results Backups: If backup files exist you can choose to apply those results again by choosing a file from the choices displayed.
Help: Displays the software version and technical assistance information (including the DHS Network Services phone number if a password needs to be reset [1-800-523-1476]).
The FTP Transfer dialog box will display information about the transfer process. To verify a successful transfer, scroll to the bottom of the dialog box to view the transfer results.
