22-444-26-0730-01 NOFO Gambling Disorder Services Hotline and Website

Summary Information

Field	Data
1. Awarding Agency Name:	Illinois Department of Human Services/Division of Substance Use Prevention and Recovery
2. Agency Contact:	Jim Wilkerson. jim.wilkerson@Illinois.gov. (217)-785-9449
3. Announcement Type:	Initial
4. Type of Assistance Instrument:	Grant.  Competitive. Capital Grant? No.
5. Funding Opportunity Number:	22-444-26-0730-01
6. Funding Opportunity Title:	Gambling Disorder Services Hotline and Website
7. CSFA Number:	444-26-0730
8. CSFA Popular Name:	Gambling Disorder Services
9. CFDA Number(s):	Not Applicable
10. Anticipated Number of Awards:	1
11. Estimated Total Annual Funding Available:	$500,000
12. Award Range	$125,000-$250,000
13. Source of Funding:	State
14. Cost Sharing or Matching Requirement:	No
15. Indirect Costs Allowed.  Restrictions on Indirect Costs	Yes No
16. Posted Date:	December 10 ,2021
17. Application Range:	12-10-2021 to 01-28-2022 (5pm)
18. Application Review Date (new field - entity must be in "qualified" status by this date for their application to be accepted	February 2, 2022 Date the applications will be reviewed
19. Technical Assistance Session:	Session Offered: No.
20. NOFO / Application Frequently Asked Questions	Due date for submitting questions: Please see section H, Other Information, for all Important Dates for this NOFO including the due date, Letter of Intent, FAQs and Technical Assistance Session, if applicable Submit questions to: DHS.GrantApp@Illinois.Gov Questions will be posted will be posted on the IDHS website Posting date for the master list of submitted questions and state agency responses: January 8, 2022

NOFO Contents

A. Program Description

Full Description

The Illinois Department of Human Services/Substance Use Prevention and Recovery (IDHS/SUPR) through this Notice of Funding Opportunity (NOFO) is seeking applicants to staff, host, and monitor a 24/7 hotline and public facing website for individuals with gambling disorders. Applicants will have counselors experienced in gambling treatment to provide crisis counseling, resources, and referrals to callers or website visitors. In SFY22, the IDHS/SUPR anticipates the availability of $125,000 - $250,000 in total funding (funding source split among the gambling initiative funds, lottery funds, and casino gaming association funds). The grant period will begin April 1, 2022 and will end on June 30, 2022. An organization in good standing may have the option to renew for state fiscal year 2022, with an estimated annual funding of $500,000, subject to funding availability.  The release of this NOFO does not obligate the IDHS/SUPR to make an award. Services may not be provided until a contract is fully executed by the IDHS/SUPR.

Program Exhibit language

Terms	Definitions
1800GAMBLER:	The IDHS/SUPR gambling hotline which provides crisis counseling and information to gamblers and others requesting assistance via phone call, text, or chat.
American Society of Addiction Medicine (ASAM) Criteria:	The ASAM Criteria is a comprehensive set of guidelines for placement, continued stay, transfer, or discharge of patients with addiction and co-occurring conditions. Formerly known as the ASAM patient placement criteria.
At-risk gamblers:	People who engaged in gambling in the past month and had at least 1 or more adverse consequences due to gambling.
Co-Occurring Disorder:	The existence of multiple primary conditions or chronic diseases. People with substance use disorders are at particular risk for developing more primary conditions or chronic diseases.
Diagnostic and Statistical Manual of Mental Disorders (DSM):	The standardized manual published by the American Psychiatric Association (APA) in 1952 to classify mental disorders in the United States. The 5th edition of the DSM was published in 2013.
Gam-Anon:	A fellowship in which families and friends of compulsive gamblers learn effective ways to cope with the gambling problem by seeking help for themselves and gaining serenity and peace of mind.
Gamblers Anonymous (GA):	An international program modeled after Alcoholics Anonymous and the 12-step program. Members support each other in the recovery process from problem gambling.
Gambling Disorder (GD):	Defined in the Diagnostic and Statistical Manual of Mental Disorders (DSM), 5th Edition (Section 312.31) as: Persistent and recurrent problematic gambling behavior leading to clinically significant impairment or distress.
Health Disparities:	Preventable differences in the burden of disease, injury, violence, or opportunities to achieve optimal health that are experienced by socially disadvantaged populations.
International Certified Gambling Counselor (ICGC):	International certification of gambling counselors and mentors.
Lottery:	A game of chance where tokens, keys, or other objects are sold. Of these items only one is the winner. The winner is usually selected randomly by a drawing.
National Council on Problem Gambling (NCPG):	A national organization founded in 1972 that advocates for comprehensive policy and programs for those affected by problem gambling.
Outreach:	Engagement with the community by providers to raise awareness, educate, and screen individuals for gambling issues and potential gambling disorder.
Problem and Compulsive Gambling Certified Counselor (PCGC):	Encompasses problematic gambling behavior that is characterized by a preoccupation with gambling, negative consequences due to gambling behavior, gambling-related disruptions in relationships and occupational responsibilities.
Quality Improvement (QI):	Systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups.
Video Gaming:	Electronic games, typically poker, keno, blackjack or slots, played on a video screen for money.
Weknowthefeeling.org:	The IDHS/SUPR gambling treatment and information dissemination website.

Description of State awarding agency's funding priorities, technical or focus areas in which the State awarding agency intends to provide assistance

The IDHS/SUPR is seeking organizations with a history of coordinating and managing a statewide or regional hotline and website within the State of Illinois or another state. Organizations with a gambling treatment focus and familiarity with gambling services are preferred. Services must be available statewide to the citizens of Illinois 24 hours a day, 365 days a year, and have the availability of interpreter services in multiple languages (ex. Spanish, Cantonese, Mandarin, etc.). Monthly, quarterly, and annual reporting of service metrics will be required.

Authorizing statutes and regulations for the funding opportunity

The purpose of this NOFO is to make an award to an organization to assist the IDHS/SUPR in addressing its expressed goals around serving persons, and their families, in need of intervention and treatment services and who are diagnosed or may be diagnosed with a co-occurring disorder of substance use and gambling or with a gambling only disorder pursuant to all relevant parts of the Substance Use Disorder Act (20 ILCS 301/5), Illinois Lottery Law (20 ILCS 1605/10.7), Illinois Gambling Act (230 ILCS 10/1), the Riverboat Gambling Act (230 ILCS 10) and all other applicable administrative rules and regulations.

Goals and performance measures of the program including timing and scope of expected performance related to outcomes intended to be achieved by the program

The following expectations and performance standards are designed to assist the successful applicant in supporting the efforts of the Gambling services program as outlined in the Notice of Funding Opportunity for the Illinois Gambling Services either directly or via subcontract awards. The successful applicant will provide the following services:

1. Deliverables
   1. General Deliverables
      1. . Operate the gambling hotline and website 24 hours per day, 7 days per week, 365 days per year (24/7/365), supported by contributions from IDHS/SUPR, the Illinois Lottery and the casino gaming association. The hotline will have the capacity to accommodate 10,000 calls and 1000 text/chat messages per year with staff on duty solely for the purpose of answering hotline calls and/or virtual messaging with individuals in their preferred language.
      2. Identify a staff person who will act as coordinator of the gambling hotline. This person will serve as the liaison between IDHS/SUPR, and intervention, treatment, and recovery support providers. This person will be the primary point of contact for information regarding project implementation and outcomes.
      3. Communicate and collaborate on hotline and website requirements with marketing provider, training provider and clinical providers.
      4. Ensure that a report is completed for each call and/or virtual message received.
      5. Provide assistance whether the caller is insured, underinsured, or uninsured.
      6. Utilize a comprehensive directory of gambling treatment and related recovery support services and resources that are available to callers (i.e., Gamblers Anonymous, Gam-Anon, Weknowthefeeling.org, state funded organizations, other resources as needed). This directory will be based upon existing statewide and local directories and will be published on the public facing website, along with additional information obtained during the implementation and operational phases of the hotline.
      7. Provide services according to policies and procedures outlining the confidentiality of service recipients' protected health information according to State and Federal laws and regulations.
      8. Enter hotline call and text/chat message information into agreed upon database(s).
      9. Provide IDHS/SUPR with monthly reports so that project monitoring and evaluation can take place, based on metrics communicated by IDHS/SUPR.
      10. Participate with IDHS/SUPR in the development and implementation of quality improvement processes for the gambling hotline and website services.
      11. Solicit feedback from callers regarding program services and make programmatic adjustments as necessary for quality improvement. The caller feedback sought will include satisfaction with the service providers to which they are referred. A summary of feedback received, and specific action(s) taken as a result will be included in the monthly reports.
      12. Conduct a minimum of 96 hours of outreach for the gambling hotline and website in the State of Illinois through coordination with the gambling marketing provider, and by participating in health fairs, community events, and through communication with local agencies, hospitals, schools, physician groups, and the gaming industry.
      13. Design and monitor the statewide gambling disorder website which will include but is not limited too: screening instruments for individuals; treatment resources for individuals; connection to live chat resources for individuals; links to other resources, data and statistics on gambling disorder, gaming, internet gambling, and sports betting; and training resources for providers.
      14. Ensure the website meets end users' expectations in terms of ease of use, navigation, connection, etc., and will report metrics monthly (ex. customer effort score, first response time, etc.).
      15. Maintain services in accordance with current evidence-based practices and standards and will seek innovative tools and techniques to accomplish the objectives of IDHS/SUPR regarding gambling disorder services. Implementation of innovative tools and techniques shall include research into the effectiveness of such items via approved third-parties.
   2. Information and Referral Services 
      1. Provide information to callers and/or virtual messaging individuals seeking guidance and assistance in navigating the gambling treatment and recovery system themselves or on behalf of others.
      2. Identify the nature of the presenting problem and the service and support needs of the caller, making the caller's safety and clinical issues the top priority including suicide screening using an evidence base screening tool and protocol approved by SUPR.
      3. Determine the caller's needs and provide screening, assessment, intervention, and referrals as appropriate.
         1. Obtain basic information from the caller and consent to call back if disconnected and to check on the caller in a few days. The caller's granting of this consent shall be documented.
         2. Use American Society of Addiction Medicine (ASAM) Patient Placement Criteria to identify the level of care that matches the needs of individual callers.
      4. Make every effort to provide callers with at least three (3) service provider options. The number of service provider referrals will be determined by the caller's personal preferences, available resources, and the characteristics of the service system in the caller's local area. In the event that a caller who is referred to treatment or other recovery services is not offered at least three (3) provider options, documentation shall reflect the reason(s) that prevented doing so.
      5. Assist callers with scheduling appointments, arranging transportation, and answering additional questions and concerns. The staff is expected to make three-way calls with the service providers to ensure a warm handoff to needed services. 
   3. Health Crisis Services
      1. Attain and maintain accreditation by the American Association of Suicidology or Contact USA, and accept calls from the National Suicide Prevention Lifeline network.
      2. Accept calls from the network of other IDHS and other state-level consumer information lines, as well as consumer information lines operated by local agencies and jurisdictions within the State of Illinois.
      3. Ensure all Hotline staff complete a training program approved by relevant accrediting bodies and be supervised for a minimum of 15 hours before working independently.
      4. Provide services according to a written code of ethics, to be based on standards outlined by the National Association of Social Workers and other professional groups that address gambling crisis issues.
2. Performance Standards
   1. Provide to IDHS/SUPR the following documents as proof of program performance and accountability:
      1. Copies of all subcontracts identifying the duties and responsibilities of the subgrantees.
      2. Monthly reports documenting the activities related to the gambling hotline and website This information can be included in the reports required in #C in this section.
      3. Four (4) Quarterly reports corresponding to the four quarters of the fiscal year in action on the activities and progress being made towards the provision of hotline intervention services.
   2. Provide an annual report that summarizes and evaluates the activities and efforts of the program plan. The report is due 30 days after the end of the fiscal year.
   3. Submit monthly documentation for 100% of all deliverables submitted for reimbursement within 30 days of the end of each month.
3. Reporting Requirements 
   1. Consistent with section two above, the successful applicant/grantee will report on a monthly quarterly and yearly basis the events that transpired in the fiscal year to IDHS/SUPR.
   2. Monthly reporting of and documentation for reimbursement is mandatory and must be submitted on a timely basis in order to receive payment during appropriate payment cycle. 
      • A successful applicant will participate in technical assistance with IDHS/SUPR in the provision of training to agencies providing gambling disorder services on the hotline and website services, communication points, and outcomes. This will also include participation in IDHS/SUPR's effort to incorporate a system of performance measures and quality indicators

B. Funding Information

1. Source of Funding:
   • State.
   • Applications for renewal or supplementation of existing projects are eligible to compete with applications for new awards: Yes
   • Renewals are at the discretion of the department and is based on the performance of the grantee.
   • Successful applicant(s) will receive a grant.
   • Award Period and Available Funds
   • Subject to appropriation, the grant period will begin upon the execution of the grant agreement and will continue through June 30, 2022. It is expected that all deliverables will be completed during the grant period. Award amount maybe adjusted based upon funds available as well as award start date.
   • All reimbursed expenditures are subject the IDHS/SUPR post-payment audit. Any reimbursed expenses that cannot be verified or reconciled with applicable billing reports may result in recoupment. Any applicant who meets or exceeds the DHS State funding threshold shall submit an annual audit. Applicants who are under this established threshold are required to have an annual financial statement on file.
   • Subgrantee Agreement(s) and budgets must be pre-approved by and on file with IDHS, in accordance with the "Subawards" section of the current Contractual Policy Manual. Subgrantees are subject to all provisions of the Agreement(s). The successful applicant agency shall retain sole responsibility for the performance of the subgrantee.
2. Payment Terms 
   • The Illinois Department of Human Services (IDHS) payment policy complies with 2 CFR 200.302, 2 CFR 200.305, and 44 Ill. Admin. Code 7000.120 (GOMB Adoption of Supplemental Rules for Grant Payment Methods) and the and the Cash Management Improvement Act and the Treasury-State Agreement (TSA) default procedures codified at 31 CFR 205. IDHS Payments to grantees will be governed in accordance with the established criteria set forth in IDHS Administrative Directive 01.07.01.070 - Grant Payments. In accordance with IDHS Administrative Directive 01.07.01.070 - Grant Payments, grantees have the following payment options.
     • Advance and Reconcile
     • Reimbursement
     • Working Capital Advance Method
   • All requests for authorization to receive advance payment, working capital advance and reimbursement must be submitted on forms prescribed and approved by the Department as set forth in IDHS Administrative Directive 01.07.01.070 - Grant Payments and the executed grant agreement (Exhibit C). Additional data may be requested by the Department,
   • Funding is contingent upon and subject to the availability of fund and amendments to awards may be necessary within the grant cycle.
   • IDHS Approved Forms
   • The Provider will submit accurate reporting of funded services at least monthly through the Department's Automated Reporting and Tracking Software (DARTS) see details at https://www.dhs.state.il.us/page.aspx?item=67043. Additional information and data collection activities will be requested in a monthly report format and will serve as supporting documentation.

C. Eligibility Information

1. Eligible Applicants
   • This competitive funding opportunity is open to organizations with a history coordinating and managing hotlines. Organizations with a gambling treatment focus and familiarity with gambling services within the state of Illinois are preferred. Hotline and website services (including text, chat, and call) must be available statewide to the citizens of Illinois 24 hours a day, 365 days a year.
   • Applicants must also:
     • Be in good standing with the Secretary of State. 
     • Complete the GATA pre-Qualification process.
     • All applicants are required to provide the requested information as outlined in this NOFO to be considered for funding. Successful proposals will serve as the basis for the applicant's program plan and budget for the SFY2022 grant period.
     • The applicant that is awarded funds through this NOFO must demonstrate the ability to provide and maintain the personnel and technical infrastructure required to successfully fulfill the conditions of the contract.
     • Agencies awarded funds through this NOFO must have system supports that meet the following minimum specifications for the purpose of utilizing the required IDHS reporting forms and the receipt/submission of electronic program and financial information: Internet access, preferably high-speed; Scanning and Email capability; Microsoft Excel; Microsoft Word
   • Statewide Eligibility to Apply for a Grant - Pre-award and Prequalification All entities are required to register with the State of Illinois through the Grant Accountability and Transparency Act (GATA) Grantee Portal, www.grants.illinois.gov/portal to be eligible apply for a grant, How To Access The Grantee Portal (pdf). An Illinois.gov public account authenticates the relationship between the individual and the organization they represent. How to create an Illinois.gov Public Account (pdf).
   • The following information is required to complete registration:
     1. Organization's Dun & Bradstreet number (DUNS);
     2. Organization's federal employer identification number (FEIN);
     3. Organization type;
     4. Illinois Secretary of State File ID (required for non-profits, for-profits and limited liability corporations);
     5. Organization's name
     6. Organization's mailing address;
     7. Organization's primary email address;
     8. Organization's primary phone number
     9. Organization's fiscal year-end date 
   • Entities are federally required to have an active SAM.gov entity registration, How to register with SAM.gov (pdf). Illinois uses SAM.gov automation to determine qualification status based on the entity's registration. Refer to GATA Administrative Rules on Grantee Pre-qualification Status: http://www.ilga.gov/commission/jcar/admincode/044/044070000A00700R.html. An entity may apply for a grant award prior to qualified status. The entity must be in "qualified status" based on the Grantee Portal by the Application Review Date. See #18 in the NOFO Transmittal. [Non-competitive applications aren't subject to MBR so the more generic term Application Review Date vs. Merit Based Review Date may be appropriate.]
   • The Grantee Portal will indicate in red if a status is not qualified. Links for self-remediation help are provided in the Portal.
     1. Current SAM.gov account;
     2. Current FEIN
     3. Good standing with the Illinois Secretary of State (Illinois Secretary of State Business Services website:
        • https://www.ilsos.gov/departments/business_services/
     4. Not on the Illinois Stop Payment List;
     5. Not on the SAM.gov Exclusion List;
     6. Not on the DHFS Sanctioned Party List.
   • State agencies are federally required to evaluate the risk posed by each applicant. Risk assessments are a pre-award requirement and include two components: fiscal and administrative and programmatic. Illinois uses an Internal Control Questionnaire (ICQ) to complete the fiscal and administrative component. Entities are required to access, complete and submit the ICQ through the Grantee Portal for the state fiscal year associated with the grant funding. The programmatic risk assessment is distributed by the state awarding agency as part of the application process. Both the ICQ and the programmatic risk assessment must be accepted by the state and approved before a grant award can be executed.
2. Cost Sharing or Matching
   • Not Applicable.
3. Indirect Cost Rate
   • Annually, each organization receiving an award from a State grant making agency is required to record an indirect cost rate election through the Grantee Portal or negotiate an indirect cost rate through the Indirect Cost Rate System. Indirect costs cannot be compensated without an election or a negotiated rate is one file with the State of Illinois.
   • The following elections for indirect costs to State and federal pass-through grants are available through the Grantee Portal:
     1. Report a Federal Negotiated Indirect Cost Rate Agreement (NICRA);
     2. Elect the de minimis rate of 10% of Modified Total Direct Costs; or
     3. Elect not to charge indirect costs.
   • An indirect cost rate may be negotiated through the Indirect Cost Rate System.
   • Refer to the Indirect Cost Rate Election and Negotiation Manual for technical assistance.
   • The awardee shall make an election or negotiate a rate that all State agencies must accept unless specific federal or State program limitations, caps or supplanting issues apply.
4. Other, if applicable
   • Not Applicable.

D. Application and Submission Information

1. Address to Request Application Package
   • All components of the application package can be accessed through the Catalog of State Financial Assistance (CSFA).
   • Since high-speed internet access is not yet universally available for downloading documents or accessing the electronic application, and applicants may have additional accessibility requirements, applicants may request paper copies of materials by contacting:
   • Jim Wilkerson at jim.wilkerson@Illinois.gov, 217-785-9449
2. Content and Form of Application Submission:
   • Application forms requirements: Successful applicants will be required to submit a complete electronic version of their approved application and budget. Uniform Grant Budget Template and Uniform Grant Budget Template Instructions can be found at http://www.dhs.state.il.us/page.aspx?item=85366. The Uniform Application for State Grant Assistance can be found at https://www.dhs.state.il.us/OneNetLibrary/27896/documents/Contracts/GATA/Uniform-Application-for-State-Grant-Assistance.pdf
   •  Application content requirements: See Section D.7 below regarding the mandatory attachments that must be submitted:
     1. Uniform State Grant Application;
     2. Grant Expense-Based Budget Template;
     3. Proposal Narrative.
   • "Application content" here refers to the Proposal Narrative, which contains the information outlined below in "7. Other Submission Requirements". Each section must have a heading that corresponds to the headings in bold type. Within each section, you must indicate the Section letter and number in your response, i.e., type "A-1", "A-2", etc., before your response to each narrative item. If the applicant believes that the subject has been adequately addressed in another part of the application narrative, then provide the cross-reference to the appropriate part of the narrative. The narrative portion must follow the page guidelines set for each section and must be in the order requested.
   • Application format requirements: Applicants must submit a single proposal in pdf format. All items, including attachments and appendices, must be scanned or formatted as PDF. All pages must be legible.
   • The Program Plan and Narrative text must be typed in black on letter-size (8-1/2 x 11) paper, single-spaced, using a font of Times New Roman 12, with all margins (left, right, top, bottom) at least one inch each. You may use Times New Roman 10 only for charts, tables, and footnotes. The page limit for the Narrative is 7 pages. Any narrative information that exceeds the page limit will be discarded and excluded from the review process.
   • Pages must be numbered consecutively (hand written page numbers are acceptable) from beginning to end of the Program Plan and Narrative. Note that Items included in sections other than the narrative should be numbered but will NOT be included in the page limitations.
   • Other unique programmatic application requires: Not Applicable
3. Unique Entity Identifier/Dun and Bradstreet Universal Numbering System (DUNS) Number and System for Award Management (SAM) Each applicant (unless the applicant is an individual or Federal or State awarding agency that is exempt from those requirements under 2 CFR § 25.110(b) or (c), or has an exception approved by the Federal or State awarding agency under 2 CFR § 25.110(d)) is required to:
   1. Be registered in SAM.gov before the specified application review date. To establish a SAM.gov registration, go to https://sam.gov/content/entity-registration and/or utilize this instructional link: "How To Register in SAM" https://www2.illinois.gov/sites/GATA/Documents/Resource%20Library/SAM-Registration.pdf
   2. Provide a valid DUNS number in its application; and
   3. Continue to maintain an active SAM registration with current information at all times during which it has an active Federal, Federal pass-through or State award or an application or plan under consideration by a Federal or State awarding agency.
      • The State awarding agency may not make a Federal pass-through or State award to an applicant until the applicant has complied with all applicable DUNS and SAM requirements and, if an applicant has not fully complied with the requirements by the time the State awarding agency is ready to make a Federal pass-through or State award, the State awarding agency may determine that the applicant is not qualified to receive a Federal pass-through or State award and use that determination as a basis for making a Federal pass-through or State award to another applicant.
4. Submission Dates and Times
   • Applications must be received electronically. Submit the completed grant proposal according to the subject line and file naming instructions detailed in D. Application and Submission Information, 7. Other Submission Requirements, c. other.
   • Applications will be reviewed starting February 2, 2022. Applications must be received no later than 5:00 p.m. on January 28, 2022. No applications will be considered after January 28, 2022 for SFY2022.
   • The application will be date and time-stamped upon receipt via email. The Department will not accept applications submitted by mail, overnight mail, diskette, or by fax machine.
   • If you have trouble emailing the document due to the file size, please utilize the CMS File Transfer Utility located at https://filet.illinois.gov/filet/PIMupload.asp. Please follow the instructions to attach your application. Remember to include the subject line and file naming instructions detailed in D. Application and Submission Information, 7. Other Submission Requirements, c. other.
   • Encrypted emails will not be accepted.
   • To be considered, proposals must be emailed by the designated date and time indicated in this NOFO. For your records, please keep a copy of your email submission with the date and time the application was submitted along with the email address to which it was sent. The deadline will be strictly enforced. In the event of a dispute, the applicant bears the burden of proof that the proposal was received on date and time and to the email address listed above.
   • Application dates are stated in the NOFO transmittal. Any application not fully submitted by the Application End Date will not be considered.
   • If the due date falls on a Saturday, Sunday, or Federal or State holiday, the reporting package is due the next business day.
   • Submission Method: Email or Another Electronic Platform
   • Acceptable Proof of Timely Submission: Electronic time date and stamp
5. Intergovernmental Review
   • Not Applicable
6. Funding Restrictions
   • Refer to Section C. Eligibility Information, 3. Indirect Cost Rate for Indirect Cost Rate Restrictions and Match Requirement details.
   • The following funding restrictions apply (specify n/a for non-applicable items):
     • Unallowable activities dictated by the funding terms. Pre-award costs are not reimbursable.
     • Institution of Higher Education Indirect Cost Rate Restrictions. The use of a federally-approved indirect cost rate for research is not allowable.
     • 2 CFR 200 - Subpart E Allowable/Unallowable Costs. The grant program is subject to the cost principles found in Subpart E 2 CFR 200.Examples of unallowable costs include, but are not limited to:
       • Bad debts
       • Contingencies or provision for unforeseen events
       • Contributions and donations
       • Entertainment, food, alcoholic beverages, gratuities
       • Cash incentives to participate in treatment/recovery support sessions
       • Housing costs
       • Fines and penalties
       • Interest and financial costs
       • Legislative and lobbying expenses
       • Real property payments or purchases
     • Restrictions on Pre-award Costs. Pre-award costs are not reimbursable.
     • Other unique and regulatory programmatic restrictions. Grant funds may not be used, directly or indirectly, to purchase, prescribe, or provide marijuana or treatment using marijuana. Treatment in this context includes the treatment of opioid use disorder. Grant funds also cannot be provided to any individual who or organization that provides or permits marijuana use for the purposes of treating substance use or mental disorders. See, e.g., 45 C.F.R. 75.300(a) (requiring HHS to "ensure that Federal funding is expended . . . in full accordance with U.S. statutory . . . requirements."); 21 U.S.C. 812(c) (10) and 841 (prohibiting the possession, manufacture, sale, purchase or distribution of marijuana). This prohibition does not apply to those providing such treatment in the context of clinical research permitted by the DEA and under an FDA-approved investigational new drug application where the article being evaluated is marijuana or a constituent thereof that is otherwise a banned controlled substance under federal law.
7. Other Submission Requirement
   • The applicant must additionally submit the following:
     1. Program Plan and Narrative - The program narrative at a minimum must include the categories to be evaluated in the merit review process:
        1. Need (30 points): The purpose of this section is to describe the characteristics of the persons who will be served through the proposed services.
           1. Describe how your organization provides services and supports to persons served that address known issues of health disparities that allow people to live lives of meaning and purpose.
           2. Identify how your organization implements culturally and linguistically responsive services that reflect the culture, racial, ethnic and linguistic characteristics of the populations you proposed to serve. Include how the organization will ensure the provision of services in multiple languages via the hotline and website.
           3. Describe how organizational and interpersonal bias are addressed in your organization through language and action. 
           4. Describe unique considerations for serving adults, youth, persons with gambling disorder, and persons with co-occurring substance use disorders in this environment. Include how the program will work with potentially suicidal individuals and will help to reduce suicide rates among the populations served.
        2. Capacity (30 points): The purpose of this section is for the applicant to provide a description of the organization's experience and qualifications generally, and specific to the provision of the proposed services.
           1. Describe the organizations history, mission, purpose, vision, values, goals, and achievements especially as they relate to gambling services.
           2. Provide a description of the full array of services provided by your organization. Provide information about existing contracts for programs of similar scope, including location, funder, persons served, reported metrics and outcomes, and years in operation. Be sure to emphasize experience managing a helpline, website, and providing gambling services within the State of Illinois.
           3. Describe what resources and other knowledge, skill, and abilities, relevant to the objectives of IDHS/SUPR regarding gambling disorder services, the applicant lacks and how will the applicant acquire the resources. If the applicant will deliver services via subcontracts, then describe the results of such business relationships and how goals and objectives were accomplished.
           4. Include a description of the staff members that will be responsible for the delivery of the gambling services including their educational background, years of experience, gambling related certifications and training (ex. state 30-hour gambling training, PCGC, ICGC), and other relevant information. Describe the applicants plans to maintain and enhance its staff's knowledge, skill, and abilities over time related to gambling disorder services, suicide prevention, culturally diverse service provision, implicit bias, racial equity and other key areas.
           5. Provide a narrative of the proposed staffing model including: anticipated staffing levels; calls-to-staff ratios; client-to-staff ratios; estimated calls handled per hour or per day that can be handled with logic supporting this estimate (population, prior experience, region, etc.). Indicate whether crisis counselors will be licensed clinicians or paraprofessionals. Include the role, if any, for peer support specialists and recovery coaches.
           6. Describe your organization's policy and approach to adherence to best practices and awareness of emerging trends in service delivery.
        3. Quality (10 points):
           1. Describe your capacity and commitment to collect and report the service and performance data specified in this NOFO. Do you collect data manually or have a monitoring system that collects data or other electronic collection mechanisms?
           2. Describe how you have shared information (measures and results) with other organizations and stakeholders for planning, service provision and evaluation purposes.
           3. Describe measurable data you will collect and outcomes you will report monthly for both the hotline and website.
           4. Describe your experience in designing and implementing quality improvement activities to improve the provision of services.
        4. Other (30 points): Provide the following information regarding the proposed services that will be delivered in the identified geographic service area(s).
           1. Describe in this section the overall approach to managing and monitoring the contract and how you intend to ensure that management objectives and contract deliverables are accomplished. Description should encompass approaches to management of a 24 hour 7-Day per week statewide gambling crisis hotline and website. Include the unique features and characteristics of how the organization will approach the delivery of the services identified in this NOFO that sets them apart from other applicants.
           2. How does the applicant develop and promote the hotline and website services to providers and others in the state? How does the applicant coordinate services and resources offered by the hotline with community-based providers, the state marketing provider, the state training provider, and other hotline providers in the state? How does the applicant collect and access research and data that can be provided and shared with providers to enhance their abilities to provide services?
           3. Include the location of facilities, and whether the call center will be co-located with other services or will serve other states/organizations. Provide consideration of the utilization and ability to operate a remote workforce, and whether full remote work will impact any aspect of operations. Include equipment and telecom platform that will be used.
           4. Describe the organization's experience with and ability to provide text and chat support. Include an explanation of the structure of text and chat support.
           5. Indicate how your organization will seek accreditation for its call center and whether you plan to be affiliated with any local, state, or national organizations (ex. National Suicide Prevention Lifeline) to assure adherence to best practices and awareness of emerging trends in service delivery.
     2. Budget
        1. The budget and narrative must tie fiscal activity to program objectives and deliverables and demonstrates that all proposed costs are:
           1. 1. Reasonable and necessary
           2. Allocable, and
           3. Allowable as defined by program regulatory requirements and the Uniform Guidance (2 CFR 200), as applicable.
        2. The applicant must submit a budget using the appropriate IDHS designated template/system (presently CSA).
        3. The applicant must submit a 6 month startup budget to begin in SFY21.
     3. Other as applicable:
        • Applicants must submit the proposal via email. Submit the proposal to DHS.GrantApp@Illinois.Gov. The Department is under no obligation to review applications that do not comply with the above requirements. The Agency Opportunity Number and the program contact must be in the subject line. Specifically, the subject line must  be:  Your Organization Name, 22-444-26-0730-01, Form Name, Jim Wilkerson
     4. Electronic and Other submission addresses:
        1. Email: DHS.GrantApp@Illinois.Gov
        2. US Postal Address: Applications will not be accepted by mail
        3. CSA URL: https://www.dhs.state.il.us/page.aspx?item=61069
        4. Email: Not Applicable
        5. Other: Not Applicable

E. Application Review Information

F. Award Administration Information

G. State Awarding Agency Contact(s)

H. Other Information, if applicable

Mandatory Forms -- Required for All Agencies