988 Coalition Subcommittee Statewide Standards Agenda 08-25-2021

Date/time:

Wednesdays Bi-Weekly 1PM-2:30PM

Join here:

Statewide Standards Subcommittee August 25th WebEx Link

Meeting ID: 177 945 8083

Online Passcode: DMH21

Agenda/08-25-2021

1. Roll call/Facilitator and Notetaker designation
2. Discussion regarding the Warm Line and calls being transferred from the National Suicide Prevention Lifeline (NSPL)
3. Review and Discussion regarding the National Suicide Prevention Lifeline(NSPL) Suicide Risk Assessment Standards resulting in recommendations
4. Review and Discussion of NSPL Policy for Helping Callers at Imminent Risk of Suicide resulting in recommendations
5. Review and Discussion of NSPL Call Center Quality Assurance guidelines resulting in recommendations
6. Review of NSPL Call Center Metrics-Service and Efficiency guidelines resulting in recommendations
7. Public Comment