988 Planning

The Illinois Department of Human Services/Division of Mental Health (IDHS/DMH) was awarded a grant from Vibrant, operator of the National Suicide Prevention Lifeline (Lifeline) to plan for the implementation of 988, a national three-digit dialing code for the Lifeline and for calls from individuals experiencing mental health crises. IDHS/DMH is partnering with the six existing Lifeline call centers in Illinois, as well as key stakeholders in the state to ensure a smooth transition to the 988 system when it rolls out in July 2022.

The Illinois Key Stakeholder Coalition will serve as an advisory group for the IDHS 988 Planning Grant Team. The expectation is the development of a clear roadmap for Illinois to address key coordination, capacity, funding, and communication strategies for the launching of 988. The team is also expected to plan for the long-term improvement of in-state answer rates for 988 calls originating in Illinois.

Once it is operational, 988 will be a direct line to trained call takers available to anyone experiencing a mental health crisis or suicidal thoughts, anywhere in the US, at any time to help find the support and help they need. It will serve as a core component of crisis care in the country, consistent with the Substance Abuse and Mental Health Services Administration's SAMHSA Crisis Services: Meeting Needs, Saving Lives initiative https://store.samhsa.gov/product/crisis-services-meeting-needs-saving-lives/PEP20-08-01-001

Questions regarding the Illinois 988 Planning and Implementation work may be directed to Courtney.E.Aidich@illinois.gov.


Key Stakeholder Coalition Meetings

Key Stakeholder Coalition - Subcommittees

For any issues with this page/links please email Courtney.E.Aidich@illinois.gov