The Family Community Resource Center receives 2 copies of a monthly report titled "Norman Cases", with all active cases that have Item 80 code 173 NORMN. The BOS Norman liaison also receives a copy of the list. The cases are listed alphabetically by caseload, with the
Case Number, Case Name, Address, Caseload, and Item 80 Code 173 Date (MM/YY) for each case. There are also blank columns with the headings Hearing Date, Decision, and Code 173 Updated/Deleted. Use the list to control and follow up on Norman cases.
Review each case on the list the month prior to the code 173 month. Contact the BOS Norman liaison and the client. Take the following action as needed:
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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