Absences due to recognized holidays will not be counted as an absence when the customer was scheduled to participate in an activity but was not able to meet requirements due to the holiday. The customer's participation hours will be entered as hours normal hours worked with a note in the comments that it was a recognized holiday. There are only 10 recognized holidays, they are as follows
For each absence, the Provider is responsible for reporting the number of absent hours and the reason in the "comments" section of the weekly attendance and activity report. The Department is responsible for determining when hours of absence are excused and result in the customer meeting the participation requirement. Providers should work with customers to make up missed hours by the last Friday of the month.
Calculate the average hours per week by dividing the total number of hours in activity by the number of weeks in the month. For weeks that fall across more than one month, the last week of the month is that in which the last Friday falls.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce M. Quintero, Secretary
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