When the FCRC learns that a SNAP Unit has moved out of Illinois, cancel the case, sending the Form 360c to the unit at the out of state address if known or the last address on record.
When mail is returned as undeliverable, send a Form 267 VCL to the last known address (if there is forwarding information on the returned envelope, send to the forwarding address) before canceling the case, see WAG 18-04-03.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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