Do not transfer a Cash, Medical, or SNAP application while it is pending except in rare instances with the approval of the LOA. For SNAP if a customer requests a case transfer while the application is pending, process the application prior to transferring the case.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services