PM 02-04-04: When Is It an Application?

WAG 02-04-04

revised manual textApplication

  • A person cannot be required to do an activity or attend a meeting or orientation before they can file an application.
  • An application that does not meet the requirements below will not be accepted as a valid application to determine eligibility for benefit programs and services. To be considered a valid application: 
    • An application electronically submitted through the Application for Benefits Eligibility (ABE) for Cash, Medical, and SNAP must have an electronic signature. The application is not accepted without the electronic signature.
    • Persons applying for medical and SNAP benefits over the phone by calling the ABE Customer Call Center must complete a telephonic signature. Without the telephonic signature, an application has not been filed.
    • For paper applications, the customer or the person applying for them must complete and sign the application form.
  • The application will be accepted if it has only a name, address, and signature. The information provided must be to their best knowledge and ability.
  • A faxed application that has a name, address, and a signature, but the information is illegible is not an acceptable application to apply for benefits. The application will be faxed back to the fax number on the cover sheet (if there is no cover sheet the fax number at the top of the application) will be used with a comment that the information was illegible. If application is made using a faxed application, the customer is not required to submit the original application form.
  • A faxed application will be accept from the:
    • customer,
    • third party applying on behalf of the customer,
    • hospital,

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    • DRS Counselor for an customer of Vocational Rehabilitation or Blind Services,
    • SSA office sending a joint processing SNAP application,
    • All Kids Application Agent; or
    • MPE provider.

revised manual textLong Term Care Nursing Facility (NF)/Supported Living Program (SLP)

Illinois State Law (Public Act 98-0651) requires all long term care Nursing Facility (NF) and Supported Living Program (SLP) facility providers to use the Application for Benefit Eligibility (ABE) system to submit applications. The paper application is returned to the facility with a request to resubmit using ABE. A paper applications will be accepted when an individual or someone applying on behalf of an individual, other than the facility, submits the application. See PM 02-05-03.