6/15/20 - A Message from Secretary Hou: Employee Bright Spot

Monday, June 15, 2020

Good afternoon IDHS Staff:

While our facilities have not been immune to COVID-19, we have had great success in limiting the spread, and in educating our residents, patients, and staff about proper cleaning and social distancing practices.

Much of that success is due to our dynamic team of Infection Preventionists, who daily play a critical role in protecting our facilities. Together, we have nine of these healthcare professionals who have been responsible for ensuring these facilities have implemented proper guidelines to fight COVID-19.

In today's Bright Spot, I am excited to highlight Jackie Hileman who leads this team.

Today's Bright Spot: Jackie Hileman, Statewide Infection Preventionist

Known as "a walking encyclopedia" when it comes to infection control, Jackie has been instrumental in helping our facilities limit the spread of COVID-19.

Bringing prior experience from Step-Down, Intensive Care Unit, ER, and out-patient clinics, Jackie has now been with IDHS for nearly 14 years, with 13 of those working as a nurse and CPR Instructor at Choate Developmental Center. Jackie and her team of "super heroes" have been working tirelessly to fight against COVID-19, playing a critical role in providing patient and resident care and safety.

In her current position as Statewide Infection Preventionist, Jackie leads her team of Infection Preventionists and Directors of Nursing through a daily call where she provides guidance, updates, and current CDC recommendations. In addition, she has been collaborating with the IDHS Infection Control Response Workgroup, PPE Workgroup, and other related groups working to ensure the well-being of all staff, patients, and residents across IDHS.

Jackie Fun Facts:

  • Jackie is married and has 2 children and 2 grandchildren.
  • She is a motorcycle enthusiast.
  • Favorite Quote: "Approach with acts of kindness and fairness whenever you can."
  • Plans after social distancing is lifted: Give hugs to her family and go on vacation somewhere!

Thank you to Jackie and to all those working throughout IDHS who help to guide our infection control practices.



Grace B. Hou

Secretary, IDHS