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Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
The West Suburban FCRC is closed today, 04/13/2020 until further notice. Customers serviced by the West Suburban County FCRC will be directed to alternate locations in the region, South Suburban and Humboldt FCRCs.
The IDHS website and Call Center will be updated to direct customers to alternative locations. Customers may also continue applying for benefits through ABE.illinois.gov.
Signs on the doors of closed FCRCs instruct customers to mail documents and verifications to the Central Scan Unit. P.O. Box 19138 Springfield, IL 62763-9138.
Additional information will be provided as it becomes available.
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