04/08/2020
Policy Memo
As authorized by Section 2302 of the Families First Coronavirus Response Act (P.L. 116-127), FNS is allowing an adjustment to requiring a SNAP household to be interviewed prior to the approval of benefits. The adjustments are to the interview requirements for initial applications, including expedited, from March 01, 2020 through May 31, 2020
An evaluation and analysis of the estimated SNAP households that have been impacted by these adjustments is required to be reported to FNS. In order to collect this data, FCRC staff are instructed to select "Home Visit" as the Interview Mode on the Individual Interview/Applicant- Details screen.
Case comments should include an adequate description of the household's circumstance and any adjustments or exceptions made to the eligibility determination and case processing due to COVID-19, including any customer and advocate complaints.
[signed copy on file]
Grace B. Hou
Secretary, Illinois Department of Human Services
Form 267T
Form 267L
Form 360R
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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