I. Introduction

The Illinois Department of Human Services (the Department) contracts with Providers for employment and training services for Temporary Assistance for Needy Families (TANF) and other low income TANF Program related individuals who need assistance with developing job skills necessary for obtaining employment and becoming self-sufficient.

All work eligible TANF customers are required to work or participate in work-related activities, or barrier-reduction activities to overcome barriers to employment. Exempt customers may voluntarily participate in these activities. Activities are highly structured, monitored and documented for meeting accountability requirements.

***All Provider contracts must go through the GATA/NOFO process.  For more information, please contact your Provider Manager.

Contracted Work and Training Providers

Agencies contracted to provide work and training activities are responsible for the overall case management of customers assigned to core and non-core work and training activities. These agencies or grantees, referred to as Providers, are responsible for securing appropriate work experience, community service and educational opportunities for customers. The contracted work and training Providers are responsible for securing documentation from assigned work and training site supervisors, that verify customers' daily hours or attendance, and for submitting this information weekly to the Department. These agencies are also responsible for placing a percentage of customers assigned into unsubsidized employment. Contracted work and training Providers may also provide Job Search and Job Readiness activities. Services provided by contracted work and training providers are monitored by Department staff. All services must be in compliance with the Department's TANF Work Verification Plan.

Provider Manager Work and Training Staff

The Department's Provider Manager E&T staff, through monthly case management visits/meetings, provides additional monitoring and tracking of customer activities. The purpose of these visits is to review and discuss; customer case files, compliance with attendance, work site requirements, and progress toward gaining employment skills, and obtaining unsubsidized employment. Additionally, potential and actual program issues, performance standards, program delivery changes, and/or billing problems may also be discussed.