Preface
The Illinois Department of Human Services (IDHS) Emergency and Transitional Housing Program (ETH) is compiled for the House and Senate Appropriation Committees of the Illinois General Assembly in accordance with 305 ILCS 5/12-4.5. This report provides historical and current fiscal year information about the Emergency and Transitional Housing Program, and outlines funding by detailing program expenditures, types of services, and number of people served.
This report should not be construed to represent the total homeless population in Illinois. This report contains data compiled from quarterly reports from organizations funded by the ETH Program.
Introduction
The Illinois Emergency and Transitional Housing (ETH) Program was developed to provide immediate food and shelter to homeless persons and families or persons and families at imminent risk of becoming homeless. The ETH Program was designed to provide meals, beds and supportive services through not-for-profit organizations to homeless individuals and families to assist them to return to self-sufficiency.
Funding for the ETH Program has provided funding for emergency shelters, transitional shelters, voucher programs, food, and an array of supportive services to homeless individuals and families across the state of Illinois.
In State Fiscal Year 2018, $9.2 million in funding was allocated to the Emergency and Transitional Housing Program providers.
Program Goal
The goal of the Emergency and Transitional Housing Program is to render immediate and comprehensive shelter services to homeless individuals and families or individuals and families at imminent risk of homelessness. The program provides food, shelter, and supportive services through local not-for-profit agencies. Program deliverables require that:
- All participants be provided with case management services, counseling services and advocacy services within 5 days of admittance to the program for transitional programs and within 15 days for overnight programs.
- All participants have access to case management services outside of normal business hours of operation including, but not limited to evening case management service hours.
- All participants have complete intake and assessment done upon entry into the program. Providers must submit all intake and assessment forms to IDHS annually for approval.
- All providers have a community outreach plan which includes a detailed description for notifying the community of the program, hours of operation, and admittance / eligibility requirements into the program they administer for IDHS. This plan includes outreach to other community service agencies and the local Family and Community Resource Center (FCRC). IDHS must be advised of any publication and distribution of flyers, printed materials and / or brochures that are part of the IDHS funded program.
- All providers have a referral process that assists program participants with enrollment into public benefit programs such as TANF, Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps), ALL Kids, medical assistance, disability assistance, as well as any other resources that address the needs of the program participants.
- All progress and supportive services for transitional shelter participants be tracked and reported within each participant's case file through the development of an Individual Service Plan that includes at a minimum a record of the participant's supportive services, case management, outcomes, goals, progress notes, and benefit assistance.
- All providers have the ability to download the IDHS Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) application and distribute to all eligible households.
- All providers have a written agreement or memorandum of understanding for referrals with other social service providers. The agreement or memorandum of understanding includes at a minimum; the type of services to be provided, the referral process of each agency, and follow-up actions.
- All providers accurately report outcomes and submit quarterly reports to IDHS utilizing the Emergency and Transitional Housing (ETH) web-based reporting system.
- All providers report the following information in the annual Funding Plan:
- an unduplicated number of projected participants to be served in the fiscal year.
- an unduplicated number of projected households to be served in the fiscal year.
- the projected nights of shelter to be provided during the fiscal year.
- the projected number of meals to be provided, served, purchased, or vouchered during the fiscal year.
Administration
The IDHS Division of Family and Community Services, Bureau of Basic Supports administers the state funded ETH Program. Program staff perform all administrative and program management functions that includes, but is not limited to, the implementation of funding plans, contracting, program payments, and program monitoring. The ETH Program deliverables are verified by IDHS staff through on-site field monitoring.
Funding
The General Revenue Fund (GRF) allocation for the ETH Program provides food, shelter and supportive services to homeless individuals and families throughout the state. The allocation is divided between Chicago (54%) and the balance of the state (46%).
The public and not-for-profit organizations that participate in the ETH Program must provide shelter and supportive services and match at least 25% of the program costs from other sources. Fifty percent of the match must be cash. The other fifty percent may be cash and/or in-kind services, including volunteer services, or the value of the property.
Included in the ETH appropriation are funds allocated for technical assistance. The Illinois Association of Community Action Agencies provides monthly information to homeless agencies across the state regarding legislative and programmatic changes, public and private funding opportunities, and changes in federally funded homeless programs.
Reporting
In Fiscal Year 2009 the Department made significant improvements to the ETH Program by developing a web-based quarterly reporting system. In an attempt to capture the maximum amount of available data, the Department designed a reporting system compatible with the U.S. Department of Housing and Urban Development homeless program reporting formats. The Department also added data elements to the reporting system to provide statistical information regarding homeless children.
Fiscal Reporting: Fiscal compliance, program activity, and program monitoring are employed by IDHS staff to ensure the effective administration of the ETH Program. Upon execution of the ETH contract, all agencies are required to report expenditures quarterly utilizing a web-based reporting system.
Service Reporting: Client activity is also reported quarterly on the IDHS web-based reporting system. The number of participants served, characteristics, services, causes of homelessness, special needs, and household types are just
some of the data elements collected.
Program Services
Shelter programs funded by the ETH Program include:
- Overnight / Emergency Shelters that provide emergency sleeping accommodations for 12 or fewer hours that serve at least one meal and provide supportive services;
- Voucher Programs that provide emergency shelter on a per diem basis at a nearby hotel or motel when other overnight shelter is not available and also provide supportive services and may provide food;
- Transitional Shelters that provide shelter, food and supportive services for up to 24 months.
While the majority of the ETH funding provides for food and shelter, all organizations must also provide supportive services to receive funding from the ETH Program.
The supportive services provided by the ETH Program assist homeless individuals and families return to self-sufficiency. The eligible supportive services include:
Advocacy - Intervening on behalf of program participants to assist in the receipt and use of support services.
Alcohol Abuse Services - Providing or arranging services for participants to attend AA (Alcoholics Anonymous) or other programs that address alcohol abuse issues.
Case Management - Coordinating the acquisition, delivery and use of supportive services. Case management must include individual assessments that are used to develop individual service plans.
Child Care - Providing or arranging child care services.
Children's Services - Providing or arranging services for child-specific services, such as child abuse counseling or preschool programs.
Counseling - Providing or arranging for individual or group counseling to alleviate physical abuse, mental health issues, substance abuse, and/or familial obstacles that are preventing a return to self-sufficiency.
Domestic Violence - Providing or arranging services for victims of domestic violence.
Education - Providing or arranging services for participants to complete a course of study leading to a diploma or specific skill certificate.
Employment Services - Providing or arranging services for participants to complete job preparation and/or to secure job interviews or employment. This may include acquiring special tools or clothing to perform the job in which the participant is placed or receiving training.
English as a Second Language - English language services available to persons who seek to improve Language their English language skills.
Follow Up - Assessing the need and providing additional services upon completion of, and discharge from the Emergency and Transitional Housing Program.
Health/Dental Services - Providing or arranging services for participants and assuring use of needed medical and dental services.
HIV/AIDS Related Services - Supportive services related to the needs of participants diagnosed with HIV/AIDS.
Housing Location / Inspection - Locating and/or the initial inspection of rental property on behalf of inspection participants to ensure that the housing is decent and adequate for the household and meets the general health and safety standards prior to tenant occupancy.
Legal Service Referral - Referrals to any legal services which may be needed by participants.
Mental Health Services - Providing or arranging services that address serious mental health issues that cannot be resolved through regular counseling services.
Outreach - Locating and contacting homeless individuals or families in the community and inform them of available services.
Substance Abuse Services - Providing or arranging services for participants to attend NA (Narcotics Anonymous) or other programs that address substance abuse issues.
Transportation - Transporting or purchasing services, such as bus tokens or taxi fares for participants to obtain medical care, public assistance, education, training and other services not provided on site.
Fiscal Year End Program Data
The following statistics were downloaded directly from the Department's ETH web-based reporting system. All of the following program data was compiled from the quarterly reports submitted by the ETH providers.
Number or Homeless Persons
Listed below is the total number of adults and children under the age of 18 that utilized ETH during the fiscal year.
| Adults |
Children Under 18 |
Total |
| 22,951 |
10,158 |
33,109 |
Number of Homeless Households
| Household |
Number |
| Single Male |
11,029 |
| Single Female |
5,501 |
| Couple No Child |
214 |
| Couple W/Child |
835 |
| Male W/Child |
216 |
| Female W/Child |
3,606 |
| Total Unduplicated Households |
21,401 |
Prior Living Situation
The ETH participants reported sleeping in the following places in the week prior to entering the program.
| Prior Living Situation |
Adults |
Children Under Age 18 |
| Non-housing (street, park, car, bus station, etc.) |
4,795 |
1,538 |
| Emergency Shelter |
5,581 |
3,234 |
| Transitional Housing for homeless persons |
557 |
238 |
| Permanent Housing |
349 |
133 |
| Psychiatric facility |
236 |
4 |
| Substance abuse treatment facility |
451 |
21 |
| Hospital |
661 |
32 |
| Jail / Prison |
910 |
219 |
| Domestic violence situation |
1,736 |
1,501 |
| Living with relatives / friends |
5,127 |
2,226 |
| Rental housing / Eviction |
1,202 |
523 |
| Disaster / Fire |
141 |
52 |
| Condemned housing |
64 |
47 |
| Other |
1,141 |
390 |
| Total |
22,951 |
10,158 |
Other Shelters
This section provides the number of participants that used "other" shelters in the year prior to entering the Emergency and Transitional Housing Program. If no shelters were utilized during the prior year, the number of these participants were reported in the "None" category.
| Number of Shelters |
Adults |
Children Under Age 18 |
| None |
12,706 |
6,221 |
| 1 |
6,330 |
2,744 |
| 2 |
2,397 |
782 |
| 3 |
809 |
267 |
| 4 |
363 |
110 |
| 5 or more |
346 |
34 |
| Total |
22,951 |
10,158 |
Age and Gender
This section describes the age and gender of all participants that entered the program during the fiscal year.
| Age |
Males |
Females |
| 62 and over |
896 |
445 |
| 51 - 61 |
3,292 |
1,506 |
| 31 - 50 |
4,992 |
4,067 |
| 18 - 30 |
3,499 |
4,168 |
| Emancipated Minor or Unaccompanied Youth* |
32 |
53 |
| Total Adults 22,950 |
|
|
| 13-17 |
601 |
808 |
| 6-12 |
1,941 |
1,950 |
| 1-5 |
1,940 |
1,976 |
| under 1 |
436 |
492 |
| Total Children 10,144 |
|
|
Age and Gender of Reunited Family Members or Newborns
The age and gender of newborns, other family members, emancipated minors, or unaccompanied youth reunited with a participant that entered the ETH program during the fiscal year is provided in this section.
| Age |
Male |
Female |
| 62 and over |
0 |
0 |
| 51 - 61 |
0 |
0 |
| 31 - 50 |
0 |
0 |
| 18 - 30 |
0 |
1 |
| Emancipated Minor or Unaccompanied Youth* |
0 |
0 |
| Total Reunited Adults - 1 |
|
|
| 13 - 17 |
|
|
| 3 |
|
|
| 0 |
|
|
| 6 - 12 |
2 |
1 |
| 1 - 5 |
0 |
1 |
| under 1 |
4 |
3 |
| Total Reunited Children - 14 |
|
|
* Emanicipated or Unaccompanied Youth are defined as: emancipated minors, unaccompanied youth, married youth and/or a youth with a child
Ethnicity
This section provided the ethnicity of the ETH participants entering the program within the fiscal year.
| Ethnicity |
Adults |
Children Under Age 18 |
| Hispanic or Latino |
2,388 |
1,294 |
| Non-Hispanic and Non-Latino |
20,563 |
8,864 |
| Total |
22,951 |
10,158 |
Race
This section provides the race of participants entering the ETH Program during the fiscal year.
| Race |
Adults |
Children Under Age 18 |
| American Indian/Alaskan Native |
87 |
32 |
| Asian |
129 |
26 |
| Black/African American |
12,994 |
7,279 |
| Native Hawaiian/Other Pacific Islander |
193 |
78 |
| White |
8,091 |
1,907 |
| American Indian/Alaskan Native & White |
219 |
22 |
| Asian & White |
20 |
7 |
| Black/African American & White |
416 |
388 |
| American Indian/Alaskan Native & Black/African American |
177 |
15 |
| Other * |
625 |
404 |
| Total |
22,951 |
10,158 |
* The "Other" category exists for participants that do not declare themselves in any of the given categories.
Special Needs
This section provides information regarding the types of special needs declared by the ETH program participants upon entering the program. (A participant may have multiple special needs.)
| Special Need / Conditions |
Adults |
Children Under Age 18 |
| Substance Abuse (SA) |
3,032 |
35 |
| Alcohol Abuse (AA) |
2,368 |
17 |
| Mental Illness (MI) |
4,716 |
179 |
| Developmental Disability (DD) |
683 |
206 |
| Physical Disability (PD) |
2,469 |
69 |
| HIV and / or AIDS (HIV) |
231 |
1 |
| Chronic Medical Health Problem |
2,864 |
165 |
| Domestic Violence |
2,421 |
992 |
| Unaccompanied Youth |
110 |
2 |
| Pregnant / Parenting Teen |
303 |
15 |
| Ex-Offenders |
2,849 |
4 |
| Other |
1,565 |
58 |
| Total |
23,611 |
1,743 |
Disabling Condition
The number of program participants declaring a disabling condition upon entry into the program is reported in this section.
Total - 6,873
The definition of a disabling condition is:
- A disability as defined in Section 223 of the Social Security Act;
- a physical, mental, or emotional impairment which is expected to be of a long continued and indefinite duration; substantially impedes an individual's ability to live independently, and of such a nature that such ability could be more suitable housing conditions;
- a developmental disability as defined in section 102 of the Developmental Disabilities Assistance and Bill of Rights Act;
- the disease of acquired immunodeficiency syndrome or any conditions arising from the etiological agency for acquired immunodeficiency syndrome; or
- a diagnosable substance abuse disorder.
Veterans
The number of participants that declared themselves as a veteran* that participated in the ETH Program is reported in this section.
Total - 765
* A veteran is anyone who has ever been on active military status.
Cash Income
This section provides monthly cash income levels for all ETH program participants entering the program and the income status of program participants when exiting the program.
| Entering the Program |
Adults |
Children Under 18 |
| No Income |
13,560 |
9,328 |
| $1 to 150 |
506 |
75 |
| $151 to 250 |
724 |
94 |
| $251 to 500 |
1,161 |
156 |
| $501 to 1000 |
4,345 |
281 |
| $1001 to 1500 |
1,542 |
122 |
| $1501 to 2000 |
692 |
83 |
| $2001 + |
421 |
19 |
| Total |
22,951 |
10,158 |
| Exiting the Program |
Adults |
Children Under 18 |
| No Income |
7,423 |
4,469 |
| $1 to 150 |
455 |
43 |
| $151 to 250 |
420 |
55 |
| $251 to 500 |
855 |
131 |
| $501 to 1000 |
3,252 |
215 |
| $1001 to 1500 |
1,308 |
88 |
| $1501 to 2000 |
647 |
52 |
| $2001 + |
421 |
13 |
| Total |
14,781 |
6,066 |
Sources of Cash Income
The sources of cash income for all participants entering the ETH program are provided in this section.
Participants may have multiple sources of cash income.
Entering the Program
| Income Source |
Adults |
Children Under 18 |
| AABD |
50 |
86 |
| Alimony / Spousal Support |
52 |
1 |
| Child Support (or DCFS Grant) |
263 |
84 |
| Employment and Training |
114 |
9 |
| Employment Income |
4,082 |
314 |
| Pension / Retirement |
143 |
0 |
| Private Disability Insurance |
7 |
0 |
| Social Security |
393 |
45 |
| SSDI |
1,551 |
62 |
| SSI |
2,491 |
147 |
| Targeted Work Initiative |
7 |
2 |
| Temp. Asst. Needy Families (TANF) |
869 |
280 |
| Transitional / GA / Earnfare |
46 |
2 |
| Unemployment Benefits |
207 |
2 |
| Veterans Benefits |
120 |
0 |
| Work First / Work Pays |
4 |
0 |
| Worker's Compensation |
12 |
0 |
| Total |
10,411 |
1,034 |
Exiting the Program
| Income Source |
Adults |
Children Under 18 |
| AABD |
48 |
95 |
| Alimony / Spousal Support |
30 |
0 |
| Child Support (or DCFS Grant) |
202 |
80 |
| Employment and Training |
101 |
11 |
| Employment Income |
3,639 |
329 |
| Pension / Retirement |
101 |
0 |
| Private Disability Insurance |
5 |
2 |
| Social Security |
305 |
12 |
| SSDI |
1,150 |
41 |
| SSI |
1,962 |
112 |
| Targeted Work Initiative |
9 |
8 |
| Temp. Asst. Needy Families (TANF) |
692 |
199 |
| Transitional / GA / Earnfare |
76 |
19 |
| Unemployment Benefits |
176 |
7 |
| Veterans Benefits |
111 |
0 |
| Work First / Work Pays |
1 |
0 |
| Worker's Compensation |
5 |
0 |
| Total |
8,613 |
915 |
Non-Cash Benefits
The non-cash benefits for all participants entering the program are provided in this section, as well as the non-cash benefits for all participants exiting the program during the fiscal year.
Entering the Program
| Source of Benefits |
Adults |
Children Under 18 |
| All Kids |
383 |
1,427 |
| Child Care Assistance |
85 |
70 |
| Emergency Food Assistance |
3,651 |
1,063 |
| LIHEAP |
83 |
50 |
| Teen Parent Program |
43 |
8 |
| WIC |
376 |
426 |
| Medical Card |
11,255 |
5,135 |
| Other |
1,510 |
369 |
| Total |
17,386 |
8,548 |
Exiting the Program
| Source of Benefits |
Adults |
Children Under 18 |
| All Kids |
236 |
943 |
| Child Care Assistance |
50 |
55 |
| Emergency Food Assistance |
2,851 |
637 |
| LIHEAP |
88 |
58 |
| Teen Parent Program |
33 |
14 |
| WIC |
226 |
194 |
| Medical Card |
7,776 |
2,928 |
| Other |
1,712 |
712 |
| Total |
12,972 |
5,541 |
Supplemental Nutrition Assistance Program / SNAP (formerly known as Food Stamps)
This section provides an unduplicated number of households entering the program during the fiscal year that were either currently enrolled, agency enrolled or ineligible for the program.
| Enrolled Prior to Entering: |
13,196 |
| Enrolled After Entering: |
5,332 |
| Ineligible: |
2,873 |
| Total Households: |
21,401 |
Shelter Nights and Meals
The total number of shelter nights and meals served to all program participants during the fiscal year is provided in this section.
| Shelter Nights |
Overnight Shelter |
Voucher Shelter |
Transitional Shelter |
| Male Adults |
566,890 |
2,160 |
49,403 |
| Male Children |
185,667 |
2,295 |
88,789 |
| Female Adults |
359,242 |
3,470 |
140,892 |
| Female Children |
202,459 |
2,052 |
101,728 |
| Total |
1,314,258 |
9,977 |
380,812 |
| Grand Total |
|
|
1,705,047 |
| Shelter Meals |
Overnight Shelter |
Voucher Shelter |
Transitional Shelter |
| Meals Served / purchased / or Vouchered for All Participants |
2,236,829 |
20,176 |
238,979 |
| Grand Total |
|
|
2,495,984 |
Supportive Services
The supportive services provided to all program participants during the fiscal year is represented in this section. (Advocacy, Case Management, and Counseling are required supportive services.
| Supportive Services |
Adults |
Children |
| Advocacy |
98,684 |
103,250 |
| Case Management |
234,171 |
26,838 |
| Counseling |
|
|
| Financial |
53,079 |
11,995 |
| Life Skills |
117,090 |
19,630 |
| Other Counseling Services |
42,654 |
10,165 |
| Alcohol Abuse Services |
18,293 |
1,580 |
| Child Care |
4,201 |
4.203 |
| Children's Services |
9,043 |
14,862 |
| Domestic Violence |
6,715 |
2,608 |
| Education |
18,013 |
4,458 |
| Employment Services |
64,699 |
1,163 |
| English as Second Language |
4,162 |
1,744 |
| Follow-up Services |
54,768 |
9,615 |
| Health / Dental Service |
23,528 |
3,936 |
| HIV / AIDS Related Services |
7,362 |
2 |
| Housing Location / Inspection |
28,343 |
14,890 |
| Mental Health Services |
19,832 |
3,458 |
| Legal Service Referrals |
10,571 |
5,138 |
| Outreach |
33,396 |
7,868 |
| Substance Abuse Services |
20,034 |
21 |
| Transportation |
91,163 |
6,948 |
| Other |
60,292 |
8,548 |
| Total |
1,020,093 |
262,920 |
Grand total of Supportive Services is 1,283,013.
Length of Stay
This section provides information regarding the length of time participants spent in the Emergency and Transitional Housing Program before leaving.
| Time Period |
Adults |
Children Under Age 18 |
| Less than 1 month |
7,899 |
2,883 |
| 1 to 2 months |
2,936 |
1,114 |
| 3 to 6 months |
2,550 |
1,126 |
| 7 to 12 months |
837 |
503 |
| 13 to 24 months |
414 |
299 |
| 25 months to 3 years |
91 |
68 |
| 4 to 5 years |
14 |
2 |
| 6 to 7 years |
2 |
0 |
| 8 to 10 years |
3 |
0 |
| 10 years and up |
0 |
0 |
| TOTAL |
14,746 |
5,995 |
Reason for Departure
Upon departing from the Emergency and Transitional Housing Program, the following reasons were cited for all program participants during the fiscal year.
| Reason for Departure |
Adults |
Children Under Age 18 |
| Left for housing opportunity before completing program |
1,276 |
724 |
| Completed Program |
4,110 |
2,318 |
| Non-payment of rent/occupancy charge |
61 |
8 |
| Non-compliance with project |
1,105 |
395 |
| Criminal activity/destruction of property/violence |
300 |
120 |
| Reached maximum time allowed in project |
464 |
257 |
| Needs could not be met by project |
181 |
53 |
| Disagreement with rules/persons |
468 |
164 |
| Death |
27 |
2 |
| Voucher funds exhausted |
7 |
4 |
| Voluntary Departure |
3,018 |
1,205 |
| Unknown/disappeared |
2,606 |
710 |
| Other |
1,123 |
35 |
| TOTAL |
14,746 |
5,995 |
* Transitional shelter programs are allowed to charge up to 30% of participant income for rent.
Destination
This section provides the destination of the participants who exited the program during the fiscal year and were not expected to return.
| Permanent Housing Destination |
Adults |
Children Under Age 18 |
| Rental house or apartment (non-subsidized) |
1,520 |
860 |
| Public Housing |
177 |
153 |
| Section 8 |
37 |
53 |
| Shelter Plus Care |
55 |
19 |
| HOME subsidized house or apartment |
229 |
131 |
| Other subsidized house of apartment |
507 |
343 |
| Home Ownership |
46 |
39 |
| Moved in with family or friends |
1,596 |
1,107 |
| Transitional Housing Destination (24 Months or Less) |
Adults |
Children Under Age 18 |
| Transitional Opportunity |
273 |
159 |
| Moved in with family or friends |
1,261 |
552 |
| Institutional Destination |
Adults |
Children Under Age 18 |
| Psychiatric hospital |
66 |
8 |
| Inpatient alcohol or other drug treatment facility |
200 |
0 |
| Jail/prison |
118 |
10 |
| Other Emergency Shelter Destination |
Adults |
Children Under Age 18 |
| Emergency Shelter |
859 |
417 |
| Other supportive housing |
95 |
31 |
| Places not meant for human habitation (e.g. street) |
302 |
15 |
| Other |
1,341 |
394 |
| Unknown Destination |
Adults |
Children Under Age 18 |
| Unknown |
6,064 |
1,704 |
| Destination Totals |
Adults |
Children Under age 18 |
| Grant Total |
14,746 |
5,995 |
Reason for Turn Away
This section provides information regarding the reason participants were turned away from the Emergency and Transitional Housing Program during the fiscal year.
| Reason for Turn Away |
Adults |
Children Under Age 18 |
| No Vacancy |
10,274 |
3,769 |
| No Voucher Funds |
232 |
70 |
| Inappropriate for shelter |
7,771 |
2,989 |
| Refused to accept rules |
1,404 |
79 |
| Found other housing |
666 |
350 |
| TOTAL |
20,347 |
7,257 |
Turn Away Referral
This section represents a duplicated count of the referrals made to program participants for other social services that were turned away from the Emergency and Transitional Housing Program. There were 16,870 participants turned away during the fiscal year.
Primary Language
The Department is attempting to identify the total number of program participants that could not speak or read English. A duplicated count of the primary language for these program participants is provided in this section.
| Category |
Number of Adults |
Number of Children Under Age 18 |
| Albanian |
1 |
0 |
| Arabic |
11 |
3 |
| Bosnian |
0 |
0 |
| Bulgarian |
0 |
0 |
| Chinese |
1 |
0 |
| French |
15 |
6 |
| Gujarati |
0 |
0 |
| Hindi |
7 |
0 |
| Khmer |
0 |
0 |
| Korean |
2 |
0 |
| Lithuanian |
0 |
0 |
| Mandingo |
0 |
0 |
| Polish |
32 |
0 |
| Romanian |
2 |
0 |
| Russian |
9 |
0 |
| Spanish |
436 |
83 |
| Ukrainian |
3 |
0 |
| Urdu |
1 |
0 |
| Uzbek |
0 |
0 |
| Vietnamese |
2 |
0 |
| Other - Asian |
3 |
5 |
| Other - African |
8 |
12 |
| Other - Central and South American |
1 |
0 |
| Other - European |
1 |
0 |
| Other - India |
4 |
0 |
| Other |
53 |
52 |
| TOTAL |
592 |
161 |
