An internal review of the appeals process resulted in updates to the Policy Manual. Any exhibits or documents presented at the appeal hearing must be uploaded in IES through the Appeals Application Request button within the timeframe allowed by the hearing officer. Please remind clients that they are also able to upload documents and exhibits to their appeal file by accessing the ABE Appeals Portal (https://abe.illinois.gov/abe/access/appeals).
Examine (before or during the hearing) all documents and records in the case file. This includes the right to obtain copies of the documents and the right to make notes about the documents. Certain confidential information may not be included.
[signed copy on file]
Grace B. Hou
Secretary-Designate, Illinois Department of Human Services
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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