Many customers come into the Family Community Resource Center (FCRC) to request proof of the benefits they are receiving to provide as verification to another agency or governmental department. This manual release is to provide a uniform procedure for all FCRCs to follow when assisting customers who are requesting proof of their program benefits. All FCRCs should complete the newly created Proof of Receipt of Program Benefits (Form 3711) for consistency and to ensure that the appropriate information is provided regarding the customer's eligibility for benefits.
Form 2160, Verification of Public Assistance Income is a new form used to verify income for the Illinois Housing Authority. This form should only be used by the DHS helpline staff.
[signed copy on file]
Grace B. Hou
Secretary Designate, Illinois Department of Human Services
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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