The internal review of the appeals process resulted in updates to the Policy Manual and specific forms/brochure regarding how a person can file an appeal by utilizing the ABE Appeals Portal. The ABE Appeal Portal provides customers/authorized representatives with a convenient and efficient way to file appeals as well as minimizing paperwork. The ABE Appeals Portal will allow users to file and manage appeals. All correspondence from the Bureau of Hearings will be available in the ABE Appeals Portal, including the Final Administrative Decision. Using the ABE Appeals Portal does not replace a customer's/authorized representative's right to file an appeal by facsimile (fax), mail, in person at the Bureau of Hearings (BAH) or at any FCRC.
The Request for Cash Assistance - Medical Assistance - Supplemental Nutritional Assistance (SNAP) (Form IL444-2378 B) will be revised September 2018.
The Appeals and Fair Hearings for Those Receiving Cash, SNAP or Medical Assistance (DHS 377) is revised.
[signed copy on file]
James T. Dimas
Secretary, Illinois Department of Human Services
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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