The Family Community Resource Center Financial Unit (FU) controls the flow of authorization documents to Springfield. The authorization documents received by the FU must be processed immediately to avoid delay in returning the form to
The FU handles:
When the FU receives authorization documents, different actions are taken to transmit them to Springfield. The action depends upon whether the authorization documents are mailed or entered in the terminal. The objective (the transmission of complete,
accurate, and timely actions) remains the same, whether authorizations are sent by mail or by terminal.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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