The benefit availability date is the first day the client can access their cash and/or SNAP benefits. Customers can call the Illinois Link Help Line at 1-800-678-LINK (5465) or visit the Link Card website at www.link.illinois.gov to find out when they can get their benefits (availability date). Both the helpline and website will also let them know if there are any pending benefits, month and year their current SNAP approval period ends, and the current account balance.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services