WAG 21-06-07-e: On-the-Job Training (OJT)

PM 21-06-07-e

On-the-Job Training

FCRC or SNAP E&T Provider:

Reviews and discusses the On-the-Job Training component with each customer.

  1. FCRC:
    • revised manual textCompletes the assessment, Form IL444-5179, SNAP Employment and Training Referral Assessment (Referrals from FCRC to the Office of Workforce Development), with the volunteer's input. If Form IL444-5179 is not completed in its entirety, at a minimum, ensure that Page 1 is completed and the form is signed by both the volunteer and worker on Page 4 before sending to the Office of Workforce Development. Completing Page 1 is important because the information gathered is used to determine the appropriate SNAP E&T Provider and other services that the volunteer may need. The signature is important because it gives consent to send the referral.
      • Note: If the volunteer is not in the office to complete the assessment, see WAG 21-06-02.
    • Emails the completed Form 5179 to the Office of Workforce Development through the respective email address below. revised manual textIndicates in the email if the volunteer has a specific Provider they would like to work with. Documents in Case Comments which member in the SNAP household volunteered and the completion of the referral.
    • Enters in the subject line of the email: SNAP E&T Referral and the case number. Do not put a customer's name in the email. 
  2. Workforce Development:
    1. Enters the information received on Form IL444-5179 into ISETS within 2 workdays.
    2. Once the information has been entered into ISETS, determines if there is an appropriate SNAP E&T Provider for a customer referral. If there is a SNAP E&T Provider with slots available, processes the referral in ISETS.
    3. If a SNAP E&T Provider slot is not available, places the customer on a waiting list. Notifies the customer of their placement on the waiting list.
    4. If there are SNAP E&T services available but not a SNAP E&T Provider, then the Office of Workforce Development will serve as the Provider offering Case Management and supportive services. If SNAP E&T Services or a SNAP E&T Provider are not available, the Office of Workforce Development will notify the customer and the FCRC
  3. SNAP E&T Provider:
    • Uses ISETS to make and accept referrals, manage SNAP E&T participation and enter case notes, progress report information and issue supportive services.
  4. Office of Workforce Development or SNAP E&T Provider:
    • Completes customer's attendance and progress in ISETS.
  5. Office of Workforce Development or FCRC or SNAP E&T Provider:
    • Verifies the need for all supportive service expenses and their costs. This information must be furnished by the customer. To authorize supportive payment for expenses, see WAG 21-06-11.
      • Note: The FCRC should only issue supportive services if they cannot be issued by the servicing SNAP E& T Provider (a bus pass to attend the initial meeting with the SNAP E&T Provider).