The underpayment is the difference between the amount the client(s) qualified for and the amount they received. Figure this for every month that the client(s) didn't get the right amount.
When you figure an underpayment, always use the fiscal month that was used to figure the original benefits. Use the original fiscal month even if you later find out that it was wrong.
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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