The Priority Action List (PAL) is a report provided monthly to Family Community Resource Center. It identifies cases which have an error, have a high probability of error, or are due for a REDE. Family Community Resource Center managers determine the priority order for reviewing the cases that appear on the PAL.
Under IES Phase 2, most PAL codes are replaced by batch actions in IES. Through batch actions triggers, IES automatically reruns eligibility, processes and certifies changes, or generates tasks in the Changes/Misc EDM queue. See PM 19-08-00 for information about batch action in IES.
Only PAL codes C and S are in IES. The following chart shows how PAL codes are handled after IES Phase 2 implementation.
Creates an 'IDES Wage Mismatch' task in the Changes/Misc EDM queue.
All programs - Reports wage discrepancy data from Illinois Department of Employment Security (IDES) file quarterly in an Il-18100502-QTL Priority Action List report in IES.
TANF - closes the TANF EDG.
Medical - closes pregnant woman EDG, determines eligibility for other medical EDG, or cancels.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
IDHS Office Locator
IDHS Help Line
© 2023 Illinois Department of Human Services