(IM) When changing a Case Number, review the case record and complete an ARS clearance (PF/F10) to determine if a cash or FS overpayment was reported under the previous case number.
If the case has an existing overpayment, report the change to the Bureau of Collections (see WAG 23-04-01).
Illinois Department of Human ServicesJB Pritzker, Governor · Grace B. Hou, Secretary
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