To make an address change in IES process as follows:
(FCRC): Address changes can be made selecting Case Change mode either from Case Summary or from selecting Initiate Data Collection from Left Navigation under the Initiate Interview section . Select Individual Address screen to make changes to individual address. Re-run Eligibility, certify results, and proceed to add case comments to note the address change has been made to the case.
Illinois Department of Human ServicesJB Pritzker, Governor · Dulce Quintero, Secretary
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