PM 18-04-09-b.
Family Community Resource Center:
Request the required proof from the Change Reporting SNAP household via Verification Checklist (VCL) (IL444-0267).
FCRC: Process the change(s) in IES by updating the appropriate Data Collection pages.
IES: Will generate a Verification Checklist (VCL) (IL444-0267) in accordance with the provided entries in Data Collection.
FCRC: Review the Verification Checklist (VCL) (IL444-0267) to confirm that all necessary verifications are listed and for accuracy.
- Note: If necessary, add any verifications to the pending form by using the View Pending page under the Correspondence Module in IES Data Collection (before printing).
FCRC: If customer contact is made in person, print the Verification Checklist (VCL) (IL444-0267) locally and hand the customer the form after explaining to them what verifications are needed, when they are due, how to return the verifications and what will happen if they don't return them. If the customer is not in person, centrally issue and mail the Verification Checklist (VCL) (IL444-0267) via IES or print and mail it from the local office.
- After the due date of the Verification Checklist (VCL) (IL444-0267):
FCRC: Confirm that the DataCap Process Complete date is through the due date of the Verification Checklist (VCL) (IL444-0267) before proceeding to the next step.
FCRC: Update IES according to what was returned by the customer. Run eligibility in IES, review the eligibility results for accuracy and certify once accurate. If verifications were not returned, run eligibility, review results and certify the case once confirmed as accurate.
IES: Generates Notice of Decision (IL444-0360 C).
FCRC: Reviews the generated Notice of Decision (IL444-0360 C) for accuracy. If accurate and customer is in person, print and hand the notice to the customer. If not in person, centrally issue and mail the Notice of Decision (IL444-0360 C) via IES or print and mail it from the local office.
